After carrying out the online exchange test (not using ssl) I get the following error - all the other tests are ok:
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Attempting the FolderSync command on the Exchange ActiveSync session.
The test of the FolderSync command failed.
Tell me more about this issue and how to resolve it
Additional Details
Exchange ActiveSync returned an HTTP 500 response.
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Can someone please tell me step by step what is going on and how to resolve this
Validating certificate trust for Windows Mobile devices.
Certificate trust validation failed.
Test Steps
ExRCA is attempting to build certificate chains for certificate CN=perfectdemon.dnsalias.net, CN=companyweb, CN=TICKTOCKSERVER, CN=localhost, CN=TICKTOCKSERVER.TickTockIT.local.
A certificate chain couldn't be constructed for the certificate.
Tell me more about this issue and how to resolve it
Additional Details
The certificate chain didn't end in a trusted root. Root = CN=perfectdemon.dnsalias.net, CN=companyweb, CN=TICKTOCKSERVER, CN=localhost, CN=TICKTOCKSERVER.TickTockIT.local
Additional Details
An ActiveSync session is being attempted with the server.
Errors were encountered while testing the Exchange ActiveSync session.
Test Steps
Attempting to send the OPTIONS command to the server.
The OPTIONS response was successfully received and is valid.
Additional Details
Attempting the FolderSync command on the Exchange ActiveSync session.
The test of the FolderSync command failed.
Tell me more about this issue and how to resolve it
Additional Details
Exchange ActiveSync returned an HTTP 500 response.
An ActiveSync session is being attempted with the server.
Errors were encountered while testing the Exchange ActiveSync session.
Test Steps
Attempting to send the OPTIONS command to the server.
Testing of the OPTIONS command failed. For more information, see Additional Details.
Tell me more about this issue and how to resolve it
Additional Details
An HTTP 401 Unauthorized response was received from the server. This may be the result of invalid credentials or a configuration problem on the Exchange Server.
I have set the Default domain to ticktockit
Realm to perfectdemon.dnsalias.net
Is this correct
doctorbill
ASKER
I am now getting this (I think I made an error in credentials):
Attempting to send the OPTIONS command to the server.
The OPTIONS response was successfully received and is valid.
Additional Details
Attempting the FolderSync command on the Exchange ActiveSync session.
The test of the FolderSync command failed.
Tell me more about this issue and how to resolve it
Additional Details
Exchange ActiveSync returned an HTTP 500 response.
ok - I have reset IIS and I still get the same issue:
---------------------------------------------
Attempting the FolderSync command on the Exchange ActiveSync session.
The test of the FolderSync command failed.
Tell me more about this issue and how to resolve it
Additional Details
Exchange ActiveSync returned an HTTP 500 response.
doctorbill
ASKER
I also keep getting this even though the credentials are ok:
----------
Attempting to send the OPTIONS command to the server.
Testing of the OPTIONS command failed. For more information, see Additional Details.
Tell me more about this issue and how to resolve it
Additional Details
An HTTP 401 Unauthorized response was received from the server. This may be the result of invalid credentials or a configuration problem on the Exchange Server.
doctorbill
ASKER
re your comment:
"The Domain / Realm parts can be left as “\” for the Domain and Blank (empty) for the Realm. MS recommend it this way, but I have fixed some servers by adding the Domain / Realm as per the settings above.
"
Is this the case for the exchange-oma, OMA and Microsoft-Server-ActiveSync as well ?
Attempting the FolderSync command on the Exchange ActiveSync session.
The test of the FolderSync command failed.
Tell me more about this issue and how to resolve it
Additional Details
Exchange ActiveSync returned an HTTP 500 response.
Update: I have just started the error reporting for exchange and I do not get ANY errors after attempting the folder sync with the testexchangeconnectivity.com site
http://technet.microsoft.com/en-us/library/dd439375(v=exchg.80).aspx