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Outlook 2007 /2010 cannot connect to exchange 2010 server after migration from SB2003 server
We recently migrated from SB 2003 with exchange to SB Server 2008. Since the migration, we have not been able to get our Outlook programs to connect to exchange. OWA works but we need Outlook to work. We are running different versions of outlook, predominently 2007 and 2010. How can we get Outlook functioning again?
ExchangeOutlookWindows Server 2008
Last Comment
susanmelton
ASKER
Yes, all services are running on the new server as best I can tell. And yes, we are internal outlook users.
Any errors when you try to connect?
Is the 2003 box still around or disconnected?
Can you ping the Exchange server by fqdn?...
Is the 2003 box still around or disconnected?
Can you ping the Exchange server by fqdn?...
Experts Exchange is like having an extremely knowledgeable team sitting and waiting for your call. Couldn't do my job half as well as I do without it!
James Murphy
To be certain that all services are running on the server run in exchange power shell :
>Test-ServiceHealth
If everything is OK you should see "True" for all installed roles
However its is probably a DNS issue.
Can you try to create a brand new user or recreate an existing Outlook profile?
Do you see 3 green check marks ? (Do not select to "manually" create the profile.)
Check if the client is using the SBS2010 as a DNS server (might check your DHCP settings)
On you SBS open the DNS console and remove any left-over reference of your old GC2003
![DNS console]()
Also run Run the Fix My Network Wizard
http://technet.microsoft.com/en-us/library/cc546095(v=ws.10).aspx
>Test-ServiceHealth
If everything is OK you should see "True" for all installed roles
However its is probably a DNS issue.
Can you try to create a brand new user or recreate an existing Outlook profile?
Do you see 3 green check marks ? (Do not select to "manually" create the profile.)
Check if the client is using the SBS2010 as a DNS server (might check your DHCP settings)
On you SBS open the DNS console and remove any left-over reference of your old GC2003
Also run Run the Fix My Network Wizard
http://technet.microsoft.com/en-us/library/cc546095(v=ws.10).aspx
ASKER
I ran Test-ServiceHealth in the exchange management shell and found several services are not running. MSExchangeRPC, MSExchangeSA, and MSExchangeEdgeSync are not running... Our IT guy cant work on our server right now. are these services easily started? is there any reason they should not be running? I am not an IT person... I know enough to be dangerous :)
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Is the 'power shell' the same as the exchange management shell?
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Yes, that what I meant > exchange management shell
ASKER
I will get back with you tomorrow. Thank you!!
ASKER
Thank you!
Your help has saved me hundreds of hours of internet surfing.
fblack61
This is internal outlook users?