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silvercas
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Meru Controller Replacing Offline Unit

Hello,

I am working with a meru controller.  One of our access points was damaged by water and is now showing as offline.  To replace an access point is it simply going to the controller entering the old mac and new mac into replacement?

Thanks
Network ManagementWireless NetworkingWireless Hardware

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silvercas

8/22/2022 - Mon
jburgaard

As far as I remember , yes.
What ver. of director are you on?
silvercas

ASKER
software version of the controller is
Software Version                                      : 4.0-131
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jburgaard

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silvercas

ASKER
will give this a try
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James Murphy
silvercas

ASKER
I actually tried this, this morning and it said mac address couldnt be changed.  So I just deleted the old ap and connected the new one.  The new one is saying enabled and online but will not accept connections.

Any tips?
jburgaard

I would simply check config of this AP relative to a working AP and change the missing setting acordingly.
silvercas

ASKER
question see the connectivity on this one is L2.  the others are set at l2-preffered but getting l3
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jburgaard

Wonder if you have an old DHCP reservation, that should be changed.
silvercas

ASKER
i thought about that.  looking at the ap's they are dhcp but in DHCP i do not see any leases on them.
jburgaard

in "...enabled and online but will not accept connections..."
does "accept connections" mean no cliets will associate or you cannot manage this AP at all?
In case you prefer L2 & get L2 but no client-connectivity then I would focus on other config settings.
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William Peck
silvercas

ASKER
no client can get associated with the ap.  I am able to manage it

just found something interesting.  yes the ap is getting a DHCP address but for some reason not getting dns servers from the dhcp lease.  the other aps are

after getting the renew dhcp with dns still not able to connect

exact message is unable to connect to "<essid>"

im also seeing the below when I do a connect ap 35

ap 35> [02/06 09:55:09.280] *****ERROR***** SEC: Sec802_1xPacketToClient: STA[bc:52:b7:XX:25:fa] BSSID[12:06:XX:6a:25:fa] lookup error
[02/06 09:55:09.980] *****ERROR***** SEC: Sec802_1xPacketToClient: STA[bc:52:b7:XX:25:fa] BSSID[12:06:XX:6a:25:fa] lookup error
[02/06 09:55:11.524] *****ERROR***** SEC: Sec802_1xPacketToClient: STA[bc:52:b7:XX:25:fa] BSSID[12:06:XX:6a:25:fa] lookup error
[02/06 09:55:18.485] *****ERROR***** SEC: Sec802_1xPacketToClient: STA[00:27:10:49:4a:90] BSSID[06:06:XX:49:4a:90] lookup error
[02/06 09:55:22.803] *****ERROR***** SEC: Sec802_1xPacketToClient: STA[bc:52:b7:XX:25:fa] BSSID[12:06:XX:6a:25:fa] lookup error
[02/06 09:55:25.088] *****ERROR***** SEC: Sec802_1xPacketToClient: STA[bc:52:b7:XX:25:fa] BSSID[12:06:XX:6a:25:fa] lookup error