Meru Controller Replacing Offline Unit

silvercas asked

on 2013-01-03

11 Comments

1 Solution

1,004 Views

Last Modified: 2013-02-06

Hello,

I am working with a meru controller. One of our access points was damaged by water and is now showing as offline. To replace an access point is it simply going to the controller entering the old mac and new mac into replacement?

Thanks

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jburgaard

Commented: 2013-01-04

As far as I remember , yes.
What ver. of director are you on?

silvercas

Author

Commented: 2013-01-04

software version of the controller is
Software Version : 4.0-131

jburgaard

Commented: 2013-01-04

This one is on us!

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silvercas

Author

Commented: 2013-01-07

will give this a try

silvercas

Author

Commented: 2013-02-06

I actually tried this, this morning and it said mac address couldnt be changed. So I just deleted the old ap and connected the new one. The new one is saying enabled and online but will not accept connections.

Any tips?

jburgaard

Commented: 2013-02-06

I would simply check config of this AP relative to a working AP and change the missing setting acordingly.

silvercas

Author

Commented: 2013-02-06

question see the connectivity on this one is L2. the others are set at l2-preffered but getting l3

jburgaard

Commented: 2013-02-06

Wonder if you have an old DHCP reservation, that should be changed.

silvercas

Author

Commented: 2013-02-06

i thought about that. looking at the ap's they are dhcp but in DHCP i do not see any leases on them.

jburgaard

Commented: 2013-02-06

in "...enabled and online but will not accept connections..."
does "accept connections" mean no cliets will associate or you cannot manage this AP at all?
In case you prefer L2 & get L2 but no client-connectivity then I would focus on other config settings.

silvercas

Author

Commented: 2013-02-06

no client can get associated with the ap. I am able to manage it

just found something interesting. yes the ap is getting a DHCP address but for some reason not getting dns servers from the dhcp lease. the other aps are

after getting the renew dhcp with dns still not able to connect

exact message is unable to connect to "<essid>"

im also seeing the below when I do a connect ap 35

ap 35> [02/06 09:55:09.280] *****ERROR***** SEC: Sec802_1xPacketToClient: STA[bc:52:b7:XX:25:fa] BSSID[12:06:XX:6a:25:fa] lookup error
[02/06 09:55:09.980] *****ERROR***** SEC: Sec802_1xPacketToClient: STA[bc:52:b7:XX:25:fa] BSSID[12:06:XX:6a:25:fa] lookup error
[02/06 09:55:11.524] *****ERROR***** SEC: Sec802_1xPacketToClient: STA[bc:52:b7:XX:25:fa] BSSID[12:06:XX:6a:25:fa] lookup error
[02/06 09:55:18.485] *****ERROR***** SEC: Sec802_1xPacketToClient: STA[00:27:10:49:4a:90] BSSID[06:06:XX:49:4a:90] lookup error
[02/06 09:55:22.803] *****ERROR***** SEC: Sec802_1xPacketToClient: STA[bc:52:b7:XX:25:fa] BSSID[12:06:XX:6a:25:fa] lookup error
[02/06 09:55:25.088] *****ERROR***** SEC: Sec802_1xPacketToClient: STA[bc:52:b7:XX:25:fa] BSSID[12:06:XX:6a:25:fa] lookup error

Meru Controller Replacing Offline Unit

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