Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!
Learn how Concerto can help you.
Solved
Acronis Backup and Recovery Version 10 Completes but With Errors
Posted on 2013-01-03
I am using Acronis Backup and Recovery Workstation Version 10 for my back up program. The daily job completes successfully however the below error is always generated. OS is Windows 7
Log Entry Details
Type: Error
Date and time: 11/17/2012 5:00:02 PM
Backup plan: [None]
Task: [None]
Code: 9,437,201(0x900011)
Module: 144
Owner: Acronis Agent User
Message:
A task with ID 'E4F2A6B4-417A-42D9-98DF-1
Additional info:
--------------------
Error code: 17
Module: 144
LineInfo: 5ee2c4bb8ba04b3b
Fields: $module : C:\Program Files (x86)\Acronis\BackupAndRec
Message: A task with ID 'E4F2A6B4-417A-42D9-98DF-1
Log Entry Details
Type: Error
Date and time: 11/17/2012 5:00:02 PM
Backup plan: [None]
Task: [None]
Code: 9,437,201(0x900011)
Module: 144
Owner: Acronis Agent User
Message:
A task with ID 'E4F2A6B4-417A-42D9-98DF-1
Additional info:
--------------------
Error code: 17
Module: 144
LineInfo: 5ee2c4bb8ba04b3b
Fields: $module : C:\Program Files (x86)\Acronis\BackupAndRec
Message: A task with ID 'E4F2A6B4-417A-42D9-98DF-1
[X]
Welcome to Experts Exchange
Add your voice to the tech community where 5M+ people just like you are talking about what matters.
- Help others & share knowledge
- Earn cash & points
- Learn & ask questions
5-
5
11 Comments
Active 7 days ago
Have a look at this page, which has links to two questions with identical errors ....
http://forum.acronis.com/search/apachesolr_search/5ee2c4bb8ba04b3b?filters=type:forum
One of them points this possible solution ...
http://kb.acronis.com/content/14932
http://forum.acronis.com/search/apachesolr_search/5ee2c4bb8ba04b3b?filters=type:forum
One of them points this possible solution ...
http://kb.acronis.com/content/14932
Active today
Is this windows 7 x 64?
Could be related if it's x 64 since windows 7 has x 86 as well.
refs to>
Fields: $module : C:\Program Files (x86)\Acronis\BackupAndRec
I only see x 86 programfiles in x 64 bit windows 7 not in 32 bit
try to rejoin the server to Acronis Backup & Recovery 10 Management Server
and or delete backup policy.
Source
Could be related if it's x 64 since windows 7 has x 86 as well.
refs to>
Fields: $module : C:\Program Files (x86)\Acronis\BackupAndRec
I only see x 86 programfiles in x 64 bit windows 7 not in 32 bit
try to rejoin the server to Acronis Backup & Recovery 10 Management Server
and or delete backup policy.
Source
I think the system is 64bit. Will confirm and repost. "try to rejoin the server to Acronis Backup & Recovery 10 Management Server" how would I do this? This machine is stand alone not joined to a domain, assuming I understood your statement correctly.
Active today
Ok,
Then it's not seeing these hidden hash keys maybe they are in program-files x 86
what type of backup you performing?
mms.exe??
look here
http://forum.acronis.com/forum/9253
>>A task with ID 'E4F2A6B4-417A-42D9-98DF-1
Take a look here please
Acronis Backup & Recovery 10 Fails to Create a Backup Plan
When you click OK to create the backup plan, the product errors out with the following message:>> Look at image 3
http://kb.acronis.com/content/10303
The two possible causes are:
The Acronis Managed Machine Service runs under Local System account.
Make the Acronis Managed Machine Service run under the correct user account.
Check that the network share is accessible
common problems
http://forum.acronis.com/forum/15696
Then it's not seeing these hidden hash keys maybe they are in program-files x 86
what type of backup you performing?
mms.exe??
look here
http://forum.acronis.com/forum/9253
>>A task with ID 'E4F2A6B4-417A-42D9-98DF-1
Take a look here please
Acronis Backup & Recovery 10 Fails to Create a Backup Plan
When you click OK to create the backup plan, the product errors out with the following message:>> Look at image 3
http://kb.acronis.com/content/10303
The two possible causes are:
The Acronis Managed Machine Service runs under Local System account.
Make the Acronis Managed Machine Service run under the correct user account.
Check that the network share is accessible
common problems
http://forum.acronis.com/forum/15696
I have recently had access to the machine again. I deleted the job and recreated. Backup completes successfully but now with a new error. The backup did work though as I can mount it, etc.
Log Entry Details
--------------------------
--------------------------
--------------------------
--------------------------
Error
Type:
Date and time: 1/5/2013 12:09:15 PM
Backup plan: Daily Backup
Full backup
Task:
Code:
Module:
Owner:
Message:
Task 'Full backup' failed: 'Failed to run the task: unexpected conditions.
Additional info:
--------------------
Error code: 110
Module: 9
LineInfo: 652a61e599f14d6a
Fields:
Message: Failed to run the task: unexpected conditions.
--------------------
Error code: 65520
Module: 0
11,863,304(0xB50508)
181
Dave xxx@xxx-THINK
LineInfo: bd28fdbd64edb8bc
Fields: code : 2147943727
Message: Logon failure: user account restriction. Possible reasons are blank passwords not allowed,
logon hour restrictions, or a policy restriction has been enforced
There is no password on the system. Additionally the jobs that were created before didn't contain a password either.
Log Entry Details
--------------------------
--------------------------
--------------------------
--------------------------
Error
Type:
Date and time: 1/5/2013 12:09:15 PM
Backup plan: Daily Backup
Full backup
Task:
Code:
Module:
Owner:
Message:
Task 'Full backup' failed: 'Failed to run the task: unexpected conditions.
Additional info:
--------------------
Error code: 110
Module: 9
LineInfo: 652a61e599f14d6a
Fields:
Message: Failed to run the task: unexpected conditions.
--------------------
Error code: 65520
Module: 0
11,863,304(0xB50508)
181
Dave xxx@xxx-THINK
LineInfo: bd28fdbd64edb8bc
Fields: code : 2147943727
Message: Logon failure: user account restriction. Possible reasons are blank passwords not allowed,
logon hour restrictions, or a policy restriction has been enforced
There is no password on the system. Additionally the jobs that were created before didn't contain a password either.
Active today
1namyln which version do you have, Backup and Recovery Version 10 for home?
Home and Office?
Incremental or full backup?
Message: Failed to run the task: unexpected conditions. doesn't help at all, not all errors mean the backup is faulty. It's just pointing out some missing files.
All Acronis products expect the user to log onto their system.
http://forum.acronis.com/forum/22390
Ensure you keep your software up to date with bug fixes.
What's Error code 110 meanings?
http://forum.acronis.com/forum/15696
Since it now works > Backup completes successfully but now with a new error. The backup did work though as I can mount it, etc.
Worth a read.
What is the difference between exploring a backup file and mounting a backup?
Mounting a backup is done through the Acronis software and exploring can be done through Windows.
You can read more about it here.
http://www.wilderssecurity.com/showthread.php?t=154735
Please take an additional look at this Knowledge Base article.
http://kb.acronis.com/content/13327
Home and Office?
Incremental or full backup?
Message: Failed to run the task: unexpected conditions. doesn't help at all, not all errors mean the backup is faulty. It's just pointing out some missing files.
All Acronis products expect the user to log onto their system.
http://forum.acronis.com/forum/22390
Ensure you keep your software up to date with bug fixes.
What's Error code 110 meanings?
http://forum.acronis.com/forum/15696
Since it now works > Backup completes successfully but now with a new error. The backup did work though as I can mount it, etc.
Worth a read.
What is the difference between exploring a backup file and mounting a backup?
Mounting a backup is done through the Acronis software and exploring can be done through Windows.
You can read more about it here.
http://www.wilderssecurity.com/showthread.php?t=154735
Please take an additional look at this Knowledge Base article.
http://kb.acronis.com/content/13327
Acronis Backup and Recovery ver 10. This is the workstation version. Business.
Full backup.
"All Acronis products expect the user to log onto their system.", understood. Why does the backup work without a password? I know now for future use.
I understand the difference between mounting and exploring. I can do both. The backup has completed successfully but with the above errors.
Full backup.
"All Acronis products expect the user to log onto their system.", understood. Why does the backup work without a password? I know now for future use.
I understand the difference between mounting and exploring. I can do both. The backup has completed successfully but with the above errors.
Active today
Must be the account it is run in 1namyln, The way I see it there a default administrator built into windows 7 ( hidden )
depending on how windows was installed at setup when accounts are chosen, verses an account that has administrative level, that is two accounts then, I didn't setup an administrator account . It just regestered to me making the administrator.
with my system I am the default administrator ( no hidden) there is no other accounts of any type. I don't have an administrative I am the administrative account.
http://www.sevenforums.com/tutorials/507-built-administrator-account-enable-disable.html
I don't have all the answers. But if you like
15344: Acronis Backup & Recovery: Do Not Run Acronis Managed Machine Service under the Local System Account
If Acronis Managed Machine Service is running under Local System account, you may get error messages similar to the following ones when backing up to network share or mapped drive:
Failed to create backup plan
Failed to create the archive
Failed to open the metadata directory
Failed to set the logon information for the backup location
The referred account is currently locked out and may not be logged on to
Logon failure: unknown user name or bad password
To avoid possible conflicts, make sure that Acronis Managed Machine Service runs under correct user account:
Changing account under which Acronis Managed Machine Service runs
You can only change the account from Local System to the account under which the service was initially installed.
E.g. if you specified Administrator account for Acronis Managed Machine Service during product installation, and then changed the account to Local System, you can only change the user back to Administrator;
If you would like to change the account to another user, which was not specified during the product installation, such as a service user, then you should reinstall the product and specify the new user during installation. During product installation, the necessary permissions are set for the user that you specify: the third user might not have these rights, which could lead to incorrect product behavior.
http://kb.acronis.com/content/15344
depending on how windows was installed at setup when accounts are chosen, verses an account that has administrative level, that is two accounts then, I didn't setup an administrator account . It just regestered to me making the administrator.
with my system I am the default administrator ( no hidden) there is no other accounts of any type. I don't have an administrative I am the administrative account.
http://www.sevenforums.com/tutorials/507-built-administrator-account-enable-disable.html
I don't have all the answers. But if you like
15344: Acronis Backup & Recovery: Do Not Run Acronis Managed Machine Service under the Local System Account
If Acronis Managed Machine Service is running under Local System account, you may get error messages similar to the following ones when backing up to network share or mapped drive:
Failed to create backup plan
Failed to create the archive
Failed to open the metadata directory
Failed to set the logon information for the backup location
The referred account is currently locked out and may not be logged on to
Logon failure: unknown user name or bad password
To avoid possible conflicts, make sure that Acronis Managed Machine Service runs under correct user account:
Changing account under which Acronis Managed Machine Service runs
You can only change the account from Local System to the account under which the service was initially installed.
E.g. if you specified Administrator account for Acronis Managed Machine Service during product installation, and then changed the account to Local System, you can only change the user back to Administrator;
If you would like to change the account to another user, which was not specified during the product installation, such as a service user, then you should reinstall the product and specify the new user during installation. During product installation, the necessary permissions are set for the user that you specify: the third user might not have these rights, which could lead to incorrect product behavior.
http://kb.acronis.com/content/15344
Sorry for the delay. I have found that if I open the job and click the option to where the archive should be stored but not change anything then save it the issue of backups failing goes away. As for the mystery account, I do remember when it was installed asking to associate an account or create. I chose to let it create but I didn't specify a password. Thanks for your time.
Active today
That is good to hear 1namyln, all solved then?
Glad I could help you a little thank-you
regards Merete
Glad I could help you a little thank-you
regards Merete
Featured Post
We value your feedback.
Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!
Question has a verified solution.
If you are experiencing a similar issue, please ask a related question
Your data is at risk. Probably more today that at any other time in history. There are simply more people with more access to the Web with bad intentions.
- Superb Internet
- IT Administration
- Ransomware
- Storage Software
- Databases
- Cloud Computing, Cloud Services, *Backups, *Online Backup Services, *Backup Software
The well known Cerber ransomware continues to spread this summer through spear phishing email campaigns targeting enterprises. Learn how it easily bypasses traditional defenses - and what you can do to protect your data.
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc.
This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum capability.
This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.
Suggested Courses
Course of the Month8 days, 3 hours left to enroll
610 members asked questions and received personalized solutions in the past 7 days.
Join the community of 500,000 technology professionals and ask your questions.