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How to reinstall Fax server role with default settings on  SBS 2008

Posted on 2013-01-03
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Last Modified: 2013-01-14
Hi...  I have a problem with my Fax Server role on my sbs 2008.... I've put a new modem on my sbs 2008... and it is not working... but if I intall and other fax software it is able to send and receive....  so the driver is working.... I had tried to reinstall the fax sever role but now it is not at all working... ....so how to uninstall all settings and the Fax server role and Reinstall it with default settings / setup???   if possible ... step by step instruction ... please
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Question by:J-O-Mortensen
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Expert Comment

by:Olaf De Ceuster
ID: 38742662
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Author Comment

by:J-O-Mortensen
ID: 38744953
Did try that.... but I'm going to try again....
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Author Comment

by:J-O-Mortensen
ID: 38745807
think it is a driver problem...
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LVL 22

Expert Comment

by:Olaf De Ceuster
ID: 38745894
Is it a serial or usb modem.
If USB uninstall and reinstall.
Olaf
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Author Comment

by:J-O-Mortensen
ID: 38748448
It is an USB modem trendnet tfm-561u .... And have reinstall driver several times ....... I think it is a compatibility problem.... I have ordered a new modem.... Let you know when I have tried it out... Maybe wensday...
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Accepted Solution

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Olaf De Ceuster earned 500 total points
ID: 38749040
USB modems are notorious for not working on win server 2008.Did you try the generic windows modem driver?
In order to remove a USB driver properly:
In an admin command prompt:
Run following commands:
set devmgr_show_nonpresent_devices=1
set devmgr_show_nonpresent_devices=1
In menu: Show hidden devices.
Go to USB and remove all greyed out items.
Olaf
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Author Comment

by:J-O-Mortensen
ID: 38749068
I will try that.... But the thing is ....It can't find any driver for it, only the Vista driver there is comes with the modem works....  I'm have allready ordred a new modem... that has drivers for win 2008 ......  USRobotics 56K USB Faxmodem USR5637
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Expert Comment

by:Olaf De Ceuster
ID: 38749095
Try the windows Generic driver.
Olaf
US Robotics will work fine.
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Author Comment

by:J-O-Mortensen
ID: 38764411
Just received the new modem today... Will try it out sometime during the weekend... then I will tell how it went.
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LVL 22

Expert Comment

by:Olaf De Ceuster
ID: 38764538
Good luck
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Author Comment

by:J-O-Mortensen
ID: 38775385
Will just tell that now it is working with the new modem...
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Author Comment

by:J-O-Mortensen
ID: 38775425
I've requested that this question be closed as follows:

Accepted answer: 0 points for J-O-Mortensen's comment #a38775385
Assisted answer: 200 points for olafdc's comment #a38749040

for the following reason:

I find out my self With some help
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