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How to remote access an older PC from a Windows 8 Home edition

Posted on 2013-01-03
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Last Modified: 2013-01-17
We have a small SBS 2003 network and we are using Remote Web Work Place (RWW) a lot. One of the users recently bought a Windows 8 Home edition PC and we were not able to make it connect to his work computer.  
If the Win 8 laptop is connected on the internal network I launch Remote Desktop and it connects just fine.  
When at home he starts the RWW (we managed to install the certificate so no more errors there), it comes up with the option to connect at my work computer, it lists the work computers, you can highlight the computer you want and click connect and then stops there, it does nothing.
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Question by:campinam
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Frosty555 earned 500 total points
ID: 38742673
I just had this issue today.  Basically, it's a bug in SBS 2003's Remote Web Workplace website. Microsoft getting burned by their own horrible keeps-changing-the-rules browser ;)

I found that if I turned on Compatibility Mode in Internet Explorer on the Windows 8 machine then it worked okay for me. Click on the "torn page" icon in the address bar. IE10 will remember this setting for that one website.

Also, make sure your site is in the "Trusted Sites" list. This will let the ActiveX control run without prompting the user with a security dialog.
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by:Olaf De Ceuster
ID: 38743015
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Author Comment

by:campinam
ID: 38744745
We will try your suggestion this evening when we try again to remote connect from home
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Author Closing Comment

by:campinam
ID: 38749252
I am sorry it took me so long to answer but my user took her sweet time to call me back.  She did check Compatibility mode and it worked like a charm.  Thank you.
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