Exchange email account not able to receive emails from external domains?

I recently ran into a problem where VSS was taking up all of the space on the server's c: drive so I moved it to a different drive.  I don't know if that has anything to do with this problem, but now nobody is able to receive emails from external domains on their exchange email accounts.  We can send emails no problem, but we can't receive from outside domains, just internal domains.  Anyone know what the problem is?
Brent JohnsonAsked:
Who is Participating?

Improve company productivity with a Business Account.Sign Up

x
 
Simon Butler (Sembee)Connect With a Mentor ConsultantCommented:
The DNS reords are public DNS records and usually you will have an interface to set them in via whoever manages your domain. Nothing to do with the internal DNS server on your own internal server.

The domain name that you have posted - meadowridge.com has no MX record and looks like it is hosted by Network Solutions. You would need to login to their systems to see what has happened. Not an Exchange issue - this is something wrong with the DNS records.

Simon.
0
 
SandyCommented:
You need to create a receive connector
0
 
Farhan KaziSystems EngineerCommented:
What error do you get when you do Telnet to your MX on port 25? You can also go to  http://www.mxtoolbox.com/ website to check for any error or warning.

Any error or warning in Application & System Event log?
Whats the free disk space size on volume where queue database resides?
0
Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

 
Leon FesterSenior Solutions ArchitectCommented:
Have you tried sending yourself an email from an external provider e.g. gmail.com, hotmail.com and checked if any errors are being returned?
0
 
Brent JohnsonAuthor Commented:
Any emails that I send from my gmail account, nothing happens.  It sends, I don't get a kick back anything, but never receive it on exchange either.

How to I create a receive connector?
0
 
SandyCommented:
under hub transport role with wildcard (*)
0
 
Simon Butler (Sembee)ConsultantCommented:
Receive Connectors would be there by default. However they are also for Exchange 2007 and higher, and your tags say Exchange 2003. It would help if you clarified what version of Exchange you have in the question.

Can you telnet in to the server on port 25?

telnet host.example.com 25

If you look at the queues in ESM, do you see anything there? Are all services running?

Simon.
0
 
Brent JohnsonAuthor Commented:
Sorry.  I am running Exchange 2003 on Server 2003.
0
 
Brent JohnsonAuthor Commented:
When I run the test connectivity analyzer, I get this error:  "No MX records were found in DNS for SMTP domain meadowridge.com."
0
 
Brent JohnsonAuthor Commented:
How should the mx records look in dns?  How do I know I'm editing them the right way?
0
 
Brent JohnsonAuthor Commented:
Simon, thank you so much for the help.  You were 100% correct in that it is all external settings.  I'm now waiting for a response from the owner of the company that I work for with the login credentials for meadowridge.net which is where the mx records must be modified.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.