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0x000003eb when installing HP Printer

Posted on 2013-01-04
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Last Modified: 2016-11-23
Hi guys, happy new year.

I am trying to install a HP printer on a Dell running Windows 7 Pro 64 bit, but when I try to install the printer connected by USB, the installation comes up with an 0x000003eb error.

I've tried removing the drivers from Properties for PrinterServer -> Drivers.
Tried to download the newest driver, still no go.

I am pretty sure its a local problem, because it installs just fine on my own PC, with the same OS.

Any ideas? :-)

Kim
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Question by:kimmartensen
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7 Comments
 
LVL 8

Assisted Solution

by:EvilKnievel
EvilKnievel earned 800 total points
ID: 38743134
Hi Kim,
happy new year to you too :)

Regarding the problem you have, can you please check for SET1.tmp - SETFFFF.tmp files in your local folder c:\windows and c:\windows\system32 ?
You can safely delete all those SET......tmp files. After that please try to install the printer again.
Please let me know if this helps.
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LVL 7

Assisted Solution

by:joensw
joensw earned 800 total points
ID: 38743203
0
 

Accepted Solution

by:
kimmartensen earned 0 total points
ID: 38743516
Hi guys,

Thanks for your suggestions.

I found a method that worked for me.

Solution

How do you suggest we split the points?? :-)
0
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LVL 8

Expert Comment

by:EvilKnievel
ID: 38743532
Hi,
glad you got it fixed :)
Regarding the points, i'm ok with splitting.
0
 
LVL 7

Expert Comment

by:joensw
ID: 38743655
HI
I'm glad that you got fixed :)
0
 

Author Closing Comment

by:kimmartensen
ID: 38758214
Other guys solution didn't fix my problem, i am not saying that their solution could not work for others, but it didn't for me.
0
 

Expert Comment

by:Ufomen
ID: 38839214
Hey! Other solutions does not work for me... But that SOLVED my problem
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