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Pau Lo

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Blabery bold 9900 restarts

I am having a strange issue where a blackberry bold 9900 restarts itself on regular occassions throughout the day (up to 15 times), even when the battery is fully charged. Are there any general maintenance tasks I can do to try and fix this before taking it back for replacement. If so please provide details as I am relatively new to the device.
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David Johnson, CD
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It could be a misbehaving app.
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Davis McCarn
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Pau Lo

ASKER

How do I do a factory reset and update the phones firmware on this version?
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Cheers
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ASKER

That seems more a restart of the phone rather than a factory reset...