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rheapubliclibrary.com resolve to rheapubliclibrary.org

Posted on 2013-01-04
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Last Modified: 2013-01-06
I want rheapubliclibrary.com to resolve to rheapubliclibrary.org.

As a temporary ISP web.com fix, index.htm is:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<title>W G Rhea Public Library</title>
  <meta http-equiv="refresh" content="0;url=http://rheapubliclibrary.org">
</head>

<body>
</body>
</html>

As a permanent fix (rheapubliclibrary.com ISP will be allowed to expire), I changed the Name Servers as below. Changes were made with the web.com support pages

https://support.web.com/DNSManager/DomainContactManagementForm.asp

After update, URL/Google rhealibrary.com returned "Oops! Internet Explorer could not find rheapubliclibrary.com"

As this evidently did not work, how can I acomplish redirection?


Changes to rheapubliclibraryc.com Nameservers:

Old Name Servers:

Domain Name: RHEAPUBLICLIBRARY.COM
   Registrar: TUCOWS.COM CO.
   Whois Server: whois.tucows.com
   Referral URL: http://domainhelp.opensrs.net
   Name Server: A.NS.INTERLAND.NET
   Name Server: B.NS.INTERLAND.NET
   Status: ok
   Updated Date: 22-sep-2006
   Creation Date: 20-oct-2005
   Expiration Date: 20-oct-2015

New Name Servers:
NS39.DOMAINCONTROL.COM
NS40.DOMAINCONTROL.COM
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Question by:MARSPATH
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3 Comments
 
LVL 31

Assisted Solution

by:Frosty555
Frosty555 earned 2000 total points
ID: 38744165
Hi Marspath,

When it comes to domains there are three entities who you need to deal with:

The Registrar - the company who actually owns the domain who you pay an annual fee to for registration. They maintain your WHOIS record which specifies your nameservers.

The Nameserver - the server which resolves hostnames into IP addresses for your domain, e.g. the company who turns "www.rheapubliclibrary.com" into the IP address of the webserver

The Webserver - the server which actually hosts and serves the website to the users.


Right now you have it set up like this:

Rheapubliclibrary.com
     Registrar:          Tucows / Web.com
     Nameserver:    Tucows / Web.com
     Webserver:       Tucows / Web.com

    (The web server hosts a tiny webpage that asks the browser to redirect to Rheapubliclibrary.org)


Rheapubliclibrary.org
     Registrar:           GoDaddy
     Nameserver:     GoDaddy
     Webserver:        GoDaddy

    (The web server hosts the actual Rheapubliclibrary.org website)


What you ATTEMPTED to do and did not work was change Rheapubliclibrary.com to this:

Rheapubliclibrary.com
     Registrar:          Tucows / Web.com
     Nameserver:    Godaddy
     Webserver:       ???? - failure!

Why did this fail? Because GoDaddy's nameservers do not know about your .COM domain name and it is refusing to resolve any requests for that domain.

You want to transfer your the domain to GoDaddy. Login to your GoDaddy account and start the process for transferring a new domain into your account.

You can either do a complete transfer of ownership to GoDaddy, in which case you'll end up with this setup:

Rheapubliclibrary.com
     Registrar:          Godaddy
     Nameserver:    Godaddy
     Webserver:       Godaddy

At this point you can configure the domain in GoDaddy to forward to .ORG

OR, if you insist on maintaining your account with Web.com you can do a partial transfer - e.g. GoDaddy recognizes the domain as an externally registered domain. You are responsible for configuring your A and MX records accordingly so that the domain resolves correctly to GoDaddy's servers so that they can host your email and website.... I don't really see any good reason for you to do it this way unless Web.com is twisting your arm somehow.

Rheapubliclibrary.com
     Registrar:          Tucows / Web.com
     Nameserver:    Tucows / Web.com    <-- A and MX records specially configured so they resolve to GoDaddy's servers
     Webserver:       Godaddy
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LVL 31

Accepted Solution

by:
Frosty555 earned 2000 total points
ID: 38744169
The short answer is transfer your .ORG domain away from Web.com and to your new GoDaddy account so that both the .ORG and the .COM domains are under a single GoDaddy account. After that it's easy to configure GoDaddy to forward one domain to the other and it keeps your billing simple.

Call GoDaddy's support to get the process started: 1-866-938-1119.

Or, read up on how to do it yourself here:  

http://products.secureserver.net/products/domain_transfers/transferinsider.pdf

And start the process yourself here:

http://www.godaddy.com/domains/domain-transfer.aspx
0
 

Author Closing Comment

by:MARSPATH
ID: 38748910
Thanks for the thorough explanation of a complex process - I have work to do!
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