troubleshooting Question
Online Archiving and Indexing issues
Hello,
At a few clients, we recently started enabling Online Archiving for heavy hitters. Ever since then users started complaining of bizarre indexing issues. For example, it would only have 2-3 days of content within the search results, missing sent items, etc, almost like it was freshly rebuilding the index at various times. These users never had indexing issues before the Online Archive turnup. Has anyone else ran into similar issues? These are Outlook 2010 clients that the issue is happening to.
If it helps (might not), the searches still work on OWA regardless of the client index status.
Any insight is appreciated!
Thanks,
Ben
At a few clients, we recently started enabling Online Archiving for heavy hitters. Ever since then users started complaining of bizarre indexing issues. For example, it would only have 2-3 days of content within the search results, missing sent items, etc, almost like it was freshly rebuilding the index at various times. These users never had indexing issues before the Online Archive turnup. Has anyone else ran into similar issues? These are Outlook 2010 clients that the issue is happening to.
If it helps (might not), the searches still work on OWA regardless of the client index status.
Any insight is appreciated!
Thanks,
Ben
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