troubleshooting Question

Windows XP Home will not Boot goes to Black Screen with mouse pointer

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colingchong asked on
DesktopsWindows XPMicrosoft Legacy OSDell
18 Comments2 Solutions1409 ViewsLast Modified:
Hello All,
I have a Dell Optiplex GX280 with Windows XP Home installed, I think it is SP3. It will not boot past this black screen with the mouse pointer active in normal or safe mode.

Tried the last known good configuration. Tried using the operating startup tools in Paragon Partition Manager 11 to fix the MBR and Boot records and partition records. I have done a repair windows install using the XP Home CD, tried using the Recovery Console to FixMBR and FixBoot as well. Have reseated RAM. Have installed another video card, another monitor, keyboard and mouse and that's as far as I have gone. Cannot get past this black screen.

Any Advice would be appreciated

Many Thanks
Colin Chong

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