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CCG3
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gpudate /force over PPTP

I have several users that work from home but their systems were setup to be in our domain. When they change their password (via a 3rd party tool that updates our domain controller from a web interface) and then try to run a gpupdate /force it will not complete so their local machine doesn't know that the password as been changed.

I do understand that it has to do with the DNS not finding the domain controller. However, I am hoping there is a way to force this to process sucessfully through a batch file or something that they can run once the have the VPN connection active.

Has anyone else already came across this? How did you resolve it?
Active DirectoryWindows 7Windows Server 2008

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yo_bee

8/22/2022 - Mon
SOLUTION
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CCG3

ASKER
No these systems are registered on the domain I know this because when they were here we set them up in the domain. I am also testing this with a laptop that hits our domain all the time and I am trying to run the GPUpdate /Force over the VPN and getting the error the same error that the remote users are getting.

Error:
Updating Policy...
User policy could not be updated successfully. The following errors were encountered:
The processing of Group Policy failed. Windows attempted to read the file \\MYDomain.com\SysVol\MYDomain.com\Policies\{D860D7F2-25D7-47E6-B79B-5C9846350F39}\gpt.ini from a domain controller and was not successful. Group Policy settings may not be applied until this event is resolved. This issue may be transient and
could be caused by one or more of the following:
a) Name Resolution/Network Connectivity to the current domain controller.
b) File Replication Service Latency (a file created on another domain controlle
 has not replicated to the current domain controller).
c) The Distributed File System (DFS) client has been disabled.
Computer Policy update has completed successfully.
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yo_bee

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CCG3

ASKER
Thanks yo_bee, I thought the same thing but he says he gets an error when he does that. I will reset his password and get him to do that again and then give me the exact error he gets.
CCG3

ASKER
ok when he does this he is getting the error:
Configuration information could not be read from the domain controller, either because the machine is unavailable, or access has been denied.
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James Murphy
CCG3

ASKER
It was a DNS issue. I had him manually enter in the DNS for our network and he was able to change his password.
yo_bee

Nice.