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Crystal XI ReportViewer Slow

Posted on 2013-01-04
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Last Modified: 2013-07-29
My report is extremely slow when viewing it in either CMC or BI Launch Pad. I have developed a very simple 'hello world' report that only displays one line of text.  It does not access a database. I developed the report with the visual Studio 10 Crystal Report plug in.  I created a .rpt file.  I uploaded this file to CMC and ran it.  In CMC, I scheduled the report to run and it ran in 2 seconds.  I then clicked on the report title to view it, and it takes over 2 minutes to display.
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Question by:Suzie321
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7 Comments
 
LVL 18

Expert Comment

by:vasto
ID: 38745348
Did you try to view the report for a second time? It is possible that the first time you are trying to view it some components are loaded in memory and this is slowing the process .
Do you have a specific printer which is available just on your developer machine? This might be another reason , because the report will try to get the printer information to format the page.
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Author Comment

by:Suzie321
ID: 38745390
Thanks Vasto.  The slow report viewing happen every time, not just the first time.  How does the report try to get the printer information?  Is there a setting I can change?
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LVL 18

Expert Comment

by:vasto
ID: 38745481
Try to remove the printer : click menu File - > "Page Setup" and check the check box "No printer (optimize for screen display)"
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Author Comment

by:Suzie321
ID: 38745528
Vesto,
Do you mean in Visual Studio where I'm creating the report?  If so, Menu/File/Page Setup is greyed out.

thanks.
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LVL 18

Accepted Solution

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vasto earned 500 total points
ID: 38745548
No , I was talking about Crystal Reports. As far as I remember in visual studio you will do this under menu "Crystal Reports" -> "Print Setup"
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