Solved

HP LaserJet 8150

Posted on 2013-01-04
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Last Modified: 2013-01-09
Hi

We have HP LaserJet 8150. The issue is - it will print then it stop printing, we need to restart the printer, then it will print again but stop after few pages. I checked the network. Its fine. Any idea? Its printer itself?

Thank you

Jessie
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Question by:jessiewang
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8 Comments
 
LVL 17

Expert Comment

by:Kent Dyer
ID: 38745021
Is this a new printer?  Has it worked before?  Is the print queue setup to print in batch or after each page is rendered?

Are you using a real HP LJ 8150 driver or a LaserJet 4 emulated driver for example?

HTH,

Kent
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Author Comment

by:jessiewang
ID: 38745032
Its not a new printer - worked since yesterday. Just only one laptop use LaserJet 4 emulated driver - all other computers has HP LJ 8150 drive.

Thank you
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LVL 29

Expert Comment

by:ScottCha
ID: 38745147
Are there any error messages showing up on the screen or on the log file?

Has anything changed recently that you can think of no matter how small of a change it might have been?
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Author Comment

by:jessiewang
ID: 38745188
I installed the printer to one laptop with driver laserjet 4v.
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LVL 29

Expert Comment

by:ScottCha
ID: 38745299
Why not install the 8150 driver on the laptop as well?  It's possible that when the 4v driver is used it is sending some incompatible information that is locking up the 8150.
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Author Comment

by:jessiewang
ID: 38745396
U think 4V driver causing the problem?
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Accepted Solution

by:
jessiewang earned 0 total points
ID: 38745775
I think I fixed it...wrong gateway.
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Author Closing Comment

by:jessiewang
ID: 38758276
it was gateway IP
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