Solved

Migrate rightfax services from Exchange 2007 to Exchange 2010

Posted on 2013-01-04
10
905 Views
Last Modified: 2013-01-15
Hi Experts,

Can anyone please provide me with a step-by-step doc/pdf/blog/link to migrate a rightfax solution from Exchange 2007 to Exchange 2010?

Thanks in advance
0
Comment
Question by:Jerry Seinfield
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 5
10 Comments
 
LVL 37

Expert Comment

by:ArneLovius
ID: 38746711
which rightfax version are you running ?
0
 

Author Comment

by:Jerry Seinfield
ID: 38764129
9.4
0
 

Author Comment

by:Jerry Seinfield
ID: 38769042
Any updates?
0
NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

 
LVL 37

Expert Comment

by:ArneLovius
ID: 38769119
Rightfax 9.4 is Exchange 2003 and 2007 only.

You need to upgrade to Rightfax 9.4 FP1 or Rightfax 10

You need to have a current support contract in place for the upgrade, all documentation (including the Exchange connector) is supplied with the upgrade.
0
 

Author Comment

by:Jerry Seinfield
ID: 38770289
Is this information available online? Rightfax 9.4 FP1 or Rightfax 10
0
 
LVL 37

Expert Comment

by:ArneLovius
ID: 38771775
0
 

Author Comment

by:Jerry Seinfield
ID: 38772179
so, you basically are recommending to open a contract? Is that your recommendation?
0
 
LVL 37

Expert Comment

by:ArneLovius
ID: 38773647
To upgrade you need a valid contract.

If you already have FP1, then you should already have the documentation. Before FP1, you cannot install the connector on Exchange 2010.

I am suggesting that for what you are trying to achieve, you either already should have the documentation, or you need to have a valid service contract.
0
 

Author Comment

by:Jerry Seinfield
ID: 38775929
Thanks Arne,

How can I verify if we already have FP1 in PROD?

I’m not able to confirm if we have FP 1 or not installed. FP 1 doesn’t show in the “Add or Remove Programs” and the RightFax console only shows version “9.40 Enterprise”.

The FP1 documentation mention that it supports MS Exchange 2010 but doesn’t specify if they support service pack or rollup updates
0
 
LVL 37

Accepted Solution

by:
ArneLovius earned 500 total points
ID: 38777961
The RightFax console shows the product version, you have 9.4, not FP1. The installation media (CD/DVD) also states the product version.

I would check with your reseller (and your finance department) to see if you have a service contract...

It is a different connector for 2010 than for previous versions, as far as I'm aware it supports all Exchange service packs and rollups.
0

Featured Post

Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Building a successful professional career is a long and difficult journey, especially in case if your decisions are not chosen carefully. For example, if you think that you can get to the desired position without experience and apply for it, your ch…
After hours on line I found a solution which pointed to the inherited Active Directory permissions . You have to give/allow permissions to the "Exchange trusted subsystem" for the user in the Active Directory...
This video discusses moving either the default database or any database to a new volume.
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Suggested Courses

617 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question