Solved

Exchange 2010 - Autodicover / Mac not working after upgrade.

Posted on 2013-01-04
8
575 Views
Last Modified: 2013-01-11
I had a 2007 SBS server that was messed up (wouldn't take updates).

I install a new 2007 server, moved all the mail over, and force the old 2007 exchange server down.

Then I installed exchange 2010 and moved all the mail to that server.

That seems to be working ok, but something is up with autodiscover and remote access and I'm getting a lot of calls from remote users.

I can get Iphones, win phones and Win Outlook to work.  but not Outlook on Mac.


I found some articles that maybe my auto discover was messed up so I tried the following and got an error.
[PS] C:\Windows\system32>Set-ClientAccessServer -Identity CAS_Server_Name -AutodiscoverServiceInternalUri https://mail.ext.com/autodiscover/autodiscover.xml
The operation couldn't be performed because object 'CAS_Server_Name' couldn't be found on 'OLDEXCHANGE.domain.local'.
    + CategoryInfo          : NotSpecified: (0:Int32) [Set-ClientAccessServer], ManagementObjectNotFoundException
    + FullyQualifiedErrorId : 5C904EB3,Microsoft.Exchange.Management.SystemConfigurationTasks.SetClientAccessServer



If you notice the error is spitting the name of the original exchange server (the one that is now shut down).


Any ideas on what to do next?
0
Comment
Question by:erikwhiteway
8 Comments
 
LVL 23

Expert Comment

by:Stelian Stan
ID: 38745241
0
 
LVL 12

Expert Comment

by:aindelicato
ID: 38745343
Did you create new certificates for autodiscover?
0
 

Author Comment

by:erikwhiteway
ID: 38745388
clonyxlro: I've already run the commands from that article and I get the errors above.

Aindelicato: I loaded a new UCC SSL with remote.ext.com, mail.ext.com, autodiscover.ext.com server.domain.local
0
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 38746537
The reason you are getting the old Exchange server in the error isn't because it was Exchange, but because it was a domain controller. When Exchange is installed on a DC, the only DC that Exchange will use is that one.

Therefore I expect that you still have references to the old server in the domain.
You said that you forced the server down - what exactly did you do? Did you DCPROMO the server out? Exchange and AD are very sensitive and if you don't remove everything then you will get a mess. You are going to have to clean up the domain before everything will settle down correctly.

Simon.
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 

Author Comment

by:erikwhiteway
ID: 38749213
I got those commands to run (turns out I didn't replace the server name in both places on the command).

so I've run all the commands.

I've installed a NEW SSL with Mail.ext.com as the main name.

Outlook and everything else is still fine. but MAC outlook will still not connect.  It does the initial setup, but then spits a generic error when it tries to open.
0
 

Author Comment

by:erikwhiteway
ID: 38749291
Also - I ran all the tests on the MS exchange test web site come back with no errors.
0
 

Accepted Solution

by:
erikwhiteway earned 0 total points
ID: 38749426
Found the answer:  the EWS folder in IIS did not have basic authentication turned on.
0
 

Author Closing Comment

by:erikwhiteway
ID: 38766434
change permission in IIS console - just enable basic authentication, and I added the default domain in the options.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you don't know how to downgrade, my instructions below should be helpful.
This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…

930 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now