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Exchange 2010 - Autodicover / Mac not working after upgrade.

Posted on 2013-01-04
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Last Modified: 2013-01-11
I had a 2007 SBS server that was messed up (wouldn't take updates).

I install a new 2007 server, moved all the mail over, and force the old 2007 exchange server down.

Then I installed exchange 2010 and moved all the mail to that server.

That seems to be working ok, but something is up with autodiscover and remote access and I'm getting a lot of calls from remote users.

I can get Iphones, win phones and Win Outlook to work.  but not Outlook on Mac.


I found some articles that maybe my auto discover was messed up so I tried the following and got an error.
[PS] C:\Windows\system32>Set-ClientAccessServer -Identity CAS_Server_Name -AutodiscoverServiceInternalUri https://mail.ext.com/autodiscover/autodiscover.xml
The operation couldn't be performed because object 'CAS_Server_Name' couldn't be found on 'OLDEXCHANGE.domain.local'.
    + CategoryInfo          : NotSpecified: (0:Int32) [Set-ClientAccessServer], ManagementObjectNotFoundException
    + FullyQualifiedErrorId : 5C904EB3,Microsoft.Exchange.Management.SystemConfigurationTasks.SetClientAccessServer



If you notice the error is spitting the name of the original exchange server (the one that is now shut down).


Any ideas on what to do next?
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Question by:erikwhiteway
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8 Comments
 
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Expert Comment

by:Stelian Stan
ID: 38745241
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Expert Comment

by:aindelicato
ID: 38745343
Did you create new certificates for autodiscover?
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Author Comment

by:erikwhiteway
ID: 38745388
clonyxlro: I've already run the commands from that article and I get the errors above.

Aindelicato: I loaded a new UCC SSL with remote.ext.com, mail.ext.com, autodiscover.ext.com server.domain.local
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Expert Comment

by:Simon Butler (Sembee)
ID: 38746537
The reason you are getting the old Exchange server in the error isn't because it was Exchange, but because it was a domain controller. When Exchange is installed on a DC, the only DC that Exchange will use is that one.

Therefore I expect that you still have references to the old server in the domain.
You said that you forced the server down - what exactly did you do? Did you DCPROMO the server out? Exchange and AD are very sensitive and if you don't remove everything then you will get a mess. You are going to have to clean up the domain before everything will settle down correctly.

Simon.
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Author Comment

by:erikwhiteway
ID: 38749213
I got those commands to run (turns out I didn't replace the server name in both places on the command).

so I've run all the commands.

I've installed a NEW SSL with Mail.ext.com as the main name.

Outlook and everything else is still fine. but MAC outlook will still not connect.  It does the initial setup, but then spits a generic error when it tries to open.
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Author Comment

by:erikwhiteway
ID: 38749291
Also - I ran all the tests on the MS exchange test web site come back with no errors.
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Accepted Solution

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erikwhiteway earned 0 total points
ID: 38749426
Found the answer:  the EWS folder in IIS did not have basic authentication turned on.
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Author Closing Comment

by:erikwhiteway
ID: 38766434
change permission in IIS console - just enable basic authentication, and I added the default domain in the options.
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