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Erik Whiteway
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Exchange 2010 - Autodicover / Mac not working after upgrade.

I had a 2007 SBS server that was messed up (wouldn't take updates).

I install a new 2007 server, moved all the mail over, and force the old 2007 exchange server down.

Then I installed exchange 2010 and moved all the mail to that server.

That seems to be working ok, but something is up with autodiscover and remote access and I'm getting a lot of calls from remote users.

I can get Iphones, win phones and Win Outlook to work.  but not Outlook on Mac.


I found some articles that maybe my auto discover was messed up so I tried the following and got an error.
[PS] C:\Windows\system32>Set-ClientAccessServer -Identity CAS_Server_Name -AutodiscoverServiceInternalUri https://mail.ext.com/autodiscover/autodiscover.xml
The operation couldn't be performed because object 'CAS_Server_Name' couldn't be found on 'OLDEXCHANGE.domain.local'.
    + CategoryInfo          : NotSpecified: (0:Int32) [Set-ClientAccessServer], ManagementObjectNotFoundException
    + FullyQualifiedErrorId : 5C904EB3,Microsoft.Exchange.Management.SystemConfigurationTasks.SetClientAccessServer



If you notice the error is spitting the name of the original exchange server (the one that is now shut down).


Any ideas on what to do next?
ExchangeOutlook

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Erik Whiteway

8/22/2022 - Mon
Stelian Stan

aindelicato

Did you create new certificates for autodiscover?
Erik Whiteway

ASKER
clonyxlro: I've already run the commands from that article and I get the errors above.

Aindelicato: I loaded a new UCC SSL with remote.ext.com, mail.ext.com, autodiscover.ext.com server.domain.local
Your help has saved me hundreds of hours of internet surfing.
fblack61
Simon Butler (Sembee)

The reason you are getting the old Exchange server in the error isn't because it was Exchange, but because it was a domain controller. When Exchange is installed on a DC, the only DC that Exchange will use is that one.

Therefore I expect that you still have references to the old server in the domain.
You said that you forced the server down - what exactly did you do? Did you DCPROMO the server out? Exchange and AD are very sensitive and if you don't remove everything then you will get a mess. You are going to have to clean up the domain before everything will settle down correctly.

Simon.
Erik Whiteway

ASKER
I got those commands to run (turns out I didn't replace the server name in both places on the command).

so I've run all the commands.

I've installed a NEW SSL with Mail.ext.com as the main name.

Outlook and everything else is still fine. but MAC outlook will still not connect.  It does the initial setup, but then spits a generic error when it tries to open.
Erik Whiteway

ASKER
Also - I ran all the tests on the MS exchange test web site come back with no errors.
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Erik Whiteway

ASKER
change permission in IIS console - just enable basic authentication, and I added the default domain in the options.