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Outlook 2010 not finding the Server

Whenever we open up the outlook 2010, it will search for the Server and it won't find it. Then, it will come back and the note will say "Retry". It will take another 2 minutes before it finally opens. What could be the problem?
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sbsiexpert
Asked:
sbsiexpert
4 Solutions
 
Kent DyerIT Security Analyst SeniorCommented:
First, can you ping/tracert the exchange server?  Have there been any entries added to the local hosts file?  DNS Changes?
Second, are you using NTLM or ?

Is the account active and not locked out?

Have you been able to do it before on this workstation?

HTH,

Kent
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aindelicatoCommented:
What are you connecting to?  Local Exchange? POP/IMAP over the internet?
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sbsiexpertAuthor Commented:
We are using Local Exchange.
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Stelian StanNetwork AdministratorCommented:
Check the DNS on that local computer. Ping the mail server by name from that computer.
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aindelicatoCommented:
Open Outlook, then press & hold CTRL+SHIFT then right click the Outlook icon in the systray.  Choose CONNECTION STATUS

This might help determine what you're not connecting to properly.

Outlook/Exchange requires connections to both a Domain Controller and a Mail server.
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sbsiexpertAuthor Commented:
I managed to ping the mail server by name and no packets were lost.
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sbsiexpertAuthor Commented:
I went to the connection status and did the tracert on server and it went through 6 hops, but the fifth hop timed out.
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aindelicatoCommented:
Can you post the results?
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shahzammCommented:
make sure hosts file in c:\windows\system32\drivers\etc should not have any entry pointing to specific server. all should be ommitted
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sbsiexpertAuthor Commented:
We had to reconfigure the settings in exchange. Then check fast internet connections and secure SSL.
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sbsiexpertAuthor Commented:
Thanks for all the help. Me and my team work on this and we finally got it to work.
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