Solved

Windows Server 2008 R2 hidden and/or missing files, drive misreporting used size

Posted on 2013-01-04
11
58 Views
Last Modified: 2015-06-11
I have a Windows server 2008 R2 OS.
The data drive (E:) is partitioned into a 500GB hard drive (RAID1).
If you right click on the drive and look at the properties it shows 458GB used and 30GB free.
However, if you select all files and folders (yes, even hidden and system files) it only reports about 200GB used.
Ran chkdsk, scandisk, etc. but did not help.
I ran 2 different hard drive utilities to find the hidden files:  Windirstat and Foldersize.
Both of these program report that only 200GB is being used.
I have included screenshots in this attachment

This is driving me crazy.
Windirstat.jpg
data-drive-properties.jpg
chkdsk.jpg
0
Comment
Question by:steveobryan
11 Comments
 
LVL 26

Expert Comment

by:farhankazi
ID: 38745527
May be that volume contains Volume Shadow Copies. To verify open command line with elevated privileges (Run as Administrator) and apply following command.

VSSAdmin List Shadows

If there will be any shadows it will list all.
To see storage occupied by these shadows apply following command:

VSSAdmin List ShadowStorage

To delete shadow copies use DiskShadow command.

Hope this helps!
0
 

Author Comment

by:steveobryan
ID: 38765761
Here is the screen shot from running the commands above.  Doesn't seem to be the issue.  I think shadow copy is disabled.
shadow-copy.png
shadow-copy-config.png
0
 
LVL 47

Assisted Solution

by:dlethe
dlethe earned 250 total points
ID: 38778268
If you want to see what is going on, get a USB stick and go to ubuntu.com and see how to make a bootable LINUX stick.  Then boot to that stick.  It will let you look at everything, in a safe read-only mount.

Nothing will be hidden and you will be able to see exactly what files and partitions exist.
0
Better Security Awareness With Threat Intelligence

See how one of the leading financial services organizations uses Recorded Future as part of a holistic threat intelligence program to promote security awareness and proactively and efficiently identify threats.

 
LVL 7

Expert Comment

by:Shahnawaz Ahmed
ID: 38778670
Hello steveobryan,

you might need to use Treesize prefessinonal. Please try that you will get all the information where your free space is going.

@ Admin : I am sorry that i am responding on this question here because unable to post anything at http://www.experts-exchange.com/R_15505.html
0
 
LVL 27

Accepted Solution

by:
Steve earned 250 total points
ID: 38805505
without more info we can only offer guesses, but My first punt would be that you have roaming profiles or redirected folders on the drive?
I suspect you simply dont have access to all the folders/files and therefore cannot include everything in the filesize. This is normal as these types of folder are exclusive to the user by default.
0
 
LVL 34

Expert Comment

by:Seth Simmons
ID: 40825199
I've requested that this question be deleted for the following reason:

Not enough information to confirm an answer.
0
 
LVL 47

Expert Comment

by:dlethe
ID: 40825200
Points should be rewarded equally to all experts who responded.  The user wanted to know what the hidden files were, and all responses revealed techniques to display them.  Asked and answered.
0

Featured Post

Free Gift Card with Acronis Backup Purchase!

Backup any data in any location: local and remote systems, physical and virtual servers, private and public clouds, Macs and PCs, tablets and mobile devices, & more! For limited time only, buy any Acronis backup products and get a FREE Amazon/Best Buy gift card worth up to $200!

Join & Write a Comment

Redirected folders in a windows domain can be quite useful for a number of reasons, one of them being that with redirected application data, you can give users more seamless experience when logging into different workstations.  For example, if a use…
I was supporting a handful of Windows 2008 (non-R2) 2 node clusters with shared quorum disks. Some had SQL 2008 installed and some were just a vendor application that we supported. For the purposes of this article it doesn’t really matter which so w…
This tutorial will walk an individual through the steps necessary to configure their installation of BackupExec 2012 to use network shared disk space. Verify that the path to the shared storage is valid and that data can be written to that location:…
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…

708 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now