(MS) Mac Office 2011 - Error Code 19847

Hey Guys,

A user keeps getting an error code on her Mac, when using Mac Office 2011:

"could not synchronize record -19847"

I could not find much on line in regards to this particular error code.  The only thing I found was to rebuild her identity in OUtlook for Mac.


Thanks in advance for your comments.

Who is Participating?
Manpreet SIngh KhatraConnect With a Mentor Solutions Architect, Project LeadCommented:


What i guess is more of an issue due to some Calendar entry ..... if you can try to Export that data to some local file and then check

- Rancy
Mangi05Author Commented:
Found the same information online before posting my question.  Was hoping for additional options, but I do understand this resolution may be the only way to resolve the issue.  Thank you for your submission, I do appreciate your feedback and I will attempt the fix you provided.
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