[2 days left] What’s wrong with your cloud strategy? Learn why multicloud solutions matter with Nimble Storage.Register Now

x
?
Solved

Windows 7 pro backup fails with error code 0x81000037 event id 14 volsnap, windows backup failed when trying to read shadowcopy.

Posted on 2013-01-05
7
Medium Priority
?
915 Views
Last Modified: 2013-01-07
Windows 7 pro backup fails with error code 0x81000037 event id 14 volsnap, windows backup failed when trying to read shadowcopy.  I followed MS instructions to run perfmon/report.  It found a gigabit ethernet device that was disabled (I don't have a gigabit connection).  I enabled it and reran as instructed.  The backup failed again with the same message.  I ran chkdsk /cf and it found no errors.  I tried the backup again and it again failed with the same error.  I followed other MS instructions to run perfmon/report and it said to look for and renove reparse points.  I had none.  I reran the backup again and it failed again with the same symptoms.  HELP!!!
0
Comment
Question by:deenie_tallant
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
7 Comments
 
LVL 7

Expert Comment

by:joensw
ID: 38747090
0
 

Author Comment

by:deenie_tallant
ID: 38747130
I tried that previously, in searching for a junction point as noted.  The response is:
Volume in Drive C is windows
Volume Serial number is 62BF-7839
File not found

I'm going to ASSUME that means it found no junction points, but please correct me if I am wrong.
0
 

Author Comment

by:deenie_tallant
ID: 38747153
OOPS - my mistake!  I right clicked the CMD and selected "run as administrator", which yields different results than when run from the user directory.  I'll follow those directions provided and get back with you.  THANKS!

PROBLEM:  I THINK I followed the directions in locating files showing to be <JUNCTION> and looking for the properties.  ALL showed to be file folders rather than "Mounted Volume".  

Since the "general" tab and the properties do not show up from the CMD prompt, I'm assuming (perhaps foolishly) that I look up each file mentioned via the CMD prompt by drilling down from (windows e) C:

Please advise!
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 
LVL 93

Accepted Solution

by:
nobus earned 2000 total points
ID: 38748134
0
 

Author Comment

by:deenie_tallant
ID: 38752237
The backup (even with the system image creation at the end) actually WORKED after running a full system anti-virus scan!

THANK YOU!
0
 

Author Closing Comment

by:deenie_tallant
ID: 38752241
I did not have to disable anti-virus but I'll know to add this to the list of tasks which can possibly affect the completion of the backup.  Thanks for the articles!!!
0
 
LVL 93

Expert Comment

by:nobus
ID: 38753680
no problem, and tx for the feedback
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Assume you have an outside contractor who comes in seasonally or once a week to do some work in your office, but you only want to give him access to the programs and files he needs and keep all other documents and programs private. Can you do this o…
By default the complete memory dump option is disabled in windows . If we want to enable the complete memory dump for a diagnostic purpose, we have a solution for it. here we are using the registry method to enable this.
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum editing capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
Suggested Courses

649 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question