troubleshooting Question

Zero Access infection

Avatar of Dale Forguson
Dale ForgusonFlag for United States of America asked on
Anti-Virus AppsAnti-Spyware
11 Comments2 Solutions955 ViewsLast Modified:
This workstation is running Win 7 Pro sp1. Automatic Update wasdisabled so I checked services.msc and discovered the services were missing. I have installed latest versions of rkill, rogue killer, tdsskiller, and malwarebytes. Rogue killer and rkill both report zero access root kit. tdsskiller found no infection. while booted to normal desktop using administrator user account I ran rkill and then ran Malware bytes which stopped responding in the middle of the scan. log files are attached. I have not deleted any files or registry entries yet.
Join our community to see this answer!
Unlock 2 Answers and 11 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 2 Answers and 11 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros