troubleshooting Question

Zero Access infection

Avatar of Dale Forguson
Dale ForgusonFlag for United States of America asked on
Anti-Virus AppsAnti-Spyware
11 Comments2 Solutions955 ViewsLast Modified:
This workstation is running Win 7 Pro sp1. Automatic Update wasdisabled so I checked services.msc and discovered the services were missing. I have installed latest versions of rkill, rogue killer, tdsskiller, and malwarebytes. Rogue killer and rkill both report zero access root kit. tdsskiller found no infection. while booted to normal desktop using administrator user account I ran rkill and then ran Malware bytes which stopped responding in the middle of the scan. log files are attached. I have not deleted any files or registry entries yet.
RKreport-1--S-01052013-02d1015.txt
Rkill.txt
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