?
Solved

Unable to Login to CRM 4.0

Posted on 2013-01-05
4
Medium Priority
?
1,392 Views
Last Modified: 2013-01-13
Hi,
our CRM and CRM database servers are on 2 seperate servers.
I have Microsoft CRM 4.0 With Windows 2003 .  Migrated the backend database from Sql2005 Now on a new machine with SQL2008 and Win Server2003, after completing installation, not a single user can logon to CRM. Not even the  administrator is able to login i have attached the CRM Trace log.  When the user tries to login using CRM they receive the following message "Business Management Error the user id associated with the current record is not valid"

I've been searching the web for answers with no luck our productions is down. A prompt response will be highly appreciated.

Thank you.
Raj
VUEPROD-w3wp-CRM-20130105-1.log
0
Comment
Question by:R007j
  • 2
  • 2
4 Comments
 
LVL 11

Expert Comment

by:rakeshAgarwal
ID: 38753621
i will recomend  reinstalling the crm with a new organiztion "install " testing that out then importing the org from crm 4.0 to new machine. this  should resolved. i have seen  this before.

rakesh
0
 

Accepted Solution

by:
R007j earned 0 total points
ID: 38755787
Hi Rakesh,
thanks for the solution, we have contacted Microsoft and it was identified as missing permissions in AD and CRM database, after making the recommended changes we are now able to login successfully.

Thanks
Rajesh
0
 
LVL 11

Expert Comment

by:rakeshAgarwal
ID: 38757827
Thats great
Can you tell us the resolution  so we can have that in future refrence thanks
0
 

Author Closing Comment

by:R007j
ID: 38771603
Contacted Microsoft Dynamics team and they walked us to resolution.
0

Featured Post

[Webinar] Cloud and Mobile-First Strategy

Maybe you’ve fully adopted the cloud since the beginning. Or maybe you started with on-prem resources but are pursuing a “cloud and mobile first” strategy. Getting to that end state has its challenges. Discover how to build out a 100% cloud and mobile IT strategy in this webinar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Many companies are making the switch from Microsoft to Google Apps (https://www.google.com/work/apps/business/). Use this article to learn more about what Google Apps has to offer and to help if you’re planning on migrating to Google Apps. It is …
The new Microsoft OS looks great, is easier than ever to upgrade to, it is even free.  So what's the catch?  If you don't change the privacy settings, Microsoft will, in accordance with the (EULA) you clicked okay to without reading, collect all the…
The viewer will learn how to simulate a series of sales calls dependent on a single skill level and learn how to simulate a series of sales calls dependent on two skill levels. Simulating Independent Sales Calls: Enter .75 into cell C2 – “skill leve…
The viewer will learn how to use the =DISCRINV command to create a discrete random variable, use this command to model a set of probabilities and outcomes in a Monte Carlo simulation, and learn how to find the standard deviation of a set of probabil…

864 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question