Solved

Unable to Login to CRM 4.0

Posted on 2013-01-05
4
1,295 Views
Last Modified: 2013-01-13
Hi,
our CRM and CRM database servers are on 2 seperate servers.
I have Microsoft CRM 4.0 With Windows 2003 .  Migrated the backend database from Sql2005 Now on a new machine with SQL2008 and Win Server2003, after completing installation, not a single user can logon to CRM. Not even the  administrator is able to login i have attached the CRM Trace log.  When the user tries to login using CRM they receive the following message "Business Management Error the user id associated with the current record is not valid"

I've been searching the web for answers with no luck our productions is down. A prompt response will be highly appreciated.

Thank you.
Raj
VUEPROD-w3wp-CRM-20130105-1.log
0
Comment
Question by:R007j
  • 2
  • 2
4 Comments
 
LVL 11

Expert Comment

by:rakeshAgarwal
ID: 38753621
i will recomend  reinstalling the crm with a new organiztion "install " testing that out then importing the org from crm 4.0 to new machine. this  should resolved. i have seen  this before.

rakesh
0
 

Accepted Solution

by:
R007j earned 0 total points
ID: 38755787
Hi Rakesh,
thanks for the solution, we have contacted Microsoft and it was identified as missing permissions in AD and CRM database, after making the recommended changes we are now able to login successfully.

Thanks
Rajesh
0
 
LVL 11

Expert Comment

by:rakeshAgarwal
ID: 38757827
Thats great
Can you tell us the resolution  so we can have that in future refrence thanks
0
 

Author Closing Comment

by:R007j
ID: 38771603
Contacted Microsoft Dynamics team and they walked us to resolution.
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

The new Microsoft OS looks great, is easier than ever to upgrade to, it is even free.  So what's the catch?  If you don't change the privacy settings, Microsoft will, in accordance with the (EULA) you clicked okay to without reading, collect all the…
Technology opened people to different means of presenting information, but PowerPoint remains to be above competition. Know why PPT still works today.
Viewers will learn the different options available in the Backstage view in Excel 2013.
The viewer will learn how to use a discrete random variable to simulate the return on an investment over a period of years, create a Monte Carlo simulation using the discrete random variable, and create a graph to represent the possible returns over…

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

8 Experts available now in Live!

Get 1:1 Help Now