Solved

Attachment option is disabled

Posted on 2013-01-05
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Last Modified: 2013-04-16
Hi Experts,
I am working on a Outlook Form.  In the form there is an option to attach a file.  But my Attachment icon is grayed out.  Is there a way to enable it?  See my screenshot attached.  Please try to help.  Thank you very much in advance.  Thank you.
Attachment.bmp
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Question by:RadhaKrishnaKiJaya
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LVL 14

Expert Comment

by:luconsta
ID: 38758661
Hi,

The form you developped is using a custom ribbon with VSTO? (or at least this it seems to be) In this case you may not initialized it properly - see here some samples: Making a Custom Ribbon Appear Only for a Custom Outlook Form

HTH
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Author Comment

by:RadhaKrishnaKiJaya
ID: 38770473
Hi luconsta,  Thank you for your reply.  I am not using VSTO.  It is simple MS Outlook Form.  Thank you.
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LVL 14

Expert Comment

by:luconsta
ID: 38774474
Hi RadhaKrishnaKiJaya,

In this case did you start from the correct class form (message)?... check also in All fields\All Mail fields if "Message Class" is IPM.Note.

Your Outlook is "stand-alone" or is inside an Exchange Organization?

Could you reproduce the behavior if you create another form based on Message from "Standard Forms Library" and then run it?
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Accepted Solution

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RadhaKrishnaKiJaya earned 0 total points
ID: 39070728
My co-worker I found the solution in google.  I don't know what he did, but working now Thank you for your help.
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LVL 14

Expert Comment

by:luconsta
ID: 39072697
Thank you for feedback, it would be nice though to have the solution here, or at least the link that would lead to the solution.
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Author Closing Comment

by:RadhaKrishnaKiJaya
ID: 39083412
Thank you!
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