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Inbox not automatically updating

Posted on 2013-01-05
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Last Modified: 2013-01-07
We have a user whos Outlook isnt updating automatically ....

We have tried to create a new Outlook profile - NO change
Outlook is Update with all updates
The issue happens on other machines for this user

Thanks in Advance
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Question by:vicky19
8 Comments
 
LVL 39

Expert Comment

by:Aaron Tomosky
ID: 38748984
How many messages in the inbox? Are there any sub folders? This is almost always the cause
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Accepted Solution

by:
jcimarron earned 100 total points
ID: 38749000
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Author Comment

by:vicky19
ID: 38749618
Aarontomosky, There are around 200+ emails in INBOX and 2 Sub-folders (Not sure what do you want me to try) ?

Jcmarron, thats an Article
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LVL 39

Expert Comment

by:Aaron Tomosky
ID: 38749623
Hrm. That's not much. How many in the folders?
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Assisted Solution

by:Manpreet SIngh Khatra
Manpreet SIngh Khatra earned 400 total points
ID: 38749633
Is there any Desktop Search installed? If so, disable the add-in and restart Outlook
Have you tried with Online and Cache mode ?
Confirm the drive hasn't been compressed or isn't running out of space ? (All drives)
Confirm only 1 AV/anti-malware/anti-spyware app is running and Updated (Try disabling, with restart of machine and check)

http://www.experts-exchange.com/Software/Internet_Email/Email/Email_Clients/Q_22982414.html
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LVL 4

Author Comment

by:vicky19
ID: 38749642
Aarontomosky, I dont exactly remember can check but dont think they would be very huge

Rancy, As i said to Jcmarron will have your and his suggestions looked into
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LVL 4

Author Comment

by:vicky19
ID: 38749964
Aarontomosky, the sub-folders have approx total of 800 emails

Rancy, Online mode seems working fine but cant keep it so as per Company policy
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LVL 4

Author Closing Comment

by:vicky19
ID: 38752077
We tried a lot but user is fine with Online as anyways she is going on Vacation for a month so will close this here

Thanks guys
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