Solved

Inbox not automatically updating

Posted on 2013-01-05
8
810 Views
Last Modified: 2013-01-07
We have a user whos Outlook isnt updating automatically ....

We have tried to create a new Outlook profile - NO change
Outlook is Update with all updates
The issue happens on other machines for this user

Thanks in Advance
0
Comment
Question by:vicky19
8 Comments
 
LVL 38

Expert Comment

by:Aaron Tomosky
ID: 38748984
How many messages in the inbox? Are there any sub folders? This is almost always the cause
0
 
LVL 50

Accepted Solution

by:
jcimarron earned 100 total points
ID: 38749000
0
 
LVL 4

Author Comment

by:vicky19
ID: 38749618
Aarontomosky, There are around 200+ emails in INBOX and 2 Sub-folders (Not sure what do you want me to try) ?

Jcmarron, thats an Article
0
 
LVL 38

Expert Comment

by:Aaron Tomosky
ID: 38749623
Hrm. That's not much. How many in the folders?
0
Zoho SalesIQ

Hassle-free live chat software re-imagined for business growth. 2 users, always free.

 
LVL 52

Assisted Solution

by:Manpreet SIngh Khatra
Manpreet SIngh Khatra earned 400 total points
ID: 38749633
Is there any Desktop Search installed? If so, disable the add-in and restart Outlook
Have you tried with Online and Cache mode ?
Confirm the drive hasn't been compressed or isn't running out of space ? (All drives)
Confirm only 1 AV/anti-malware/anti-spyware app is running and Updated (Try disabling, with restart of machine and check)

http://www.experts-exchange.com/Software/Internet_Email/Email/Email_Clients/Q_22982414.html
0
 
LVL 4

Author Comment

by:vicky19
ID: 38749642
Aarontomosky, I dont exactly remember can check but dont think they would be very huge

Rancy, As i said to Jcmarron will have your and his suggestions looked into
0
 
LVL 4

Author Comment

by:vicky19
ID: 38749964
Aarontomosky, the sub-folders have approx total of 800 emails

Rancy, Online mode seems working fine but cant keep it so as per Company policy
0
 
LVL 4

Author Closing Comment

by:vicky19
ID: 38752077
We tried a lot but user is fine with Online as anyways she is going on Vacation for a month so will close this here

Thanks guys
0

Featured Post

Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

948 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now