Ive got a exchange 2003 database which is currently around 53GB. Ive asked my users to delete all messages from their mailboxes and I can see in the ESM Mailbox view, they have managed to deleted around 10gb of data but yet the Priv1.edb and Priv1.str are still showing the same size in terms of GB on the disk.
The retention period of the mailbox is set at zero and the exchange database is being fully backed up each night.
Why is the space not being reclaimed and displayed when viewing the above files in Explorer?
Im not able to do any esutil process since the disk capacity is 60Gb.