Exchange 2003 Not Returning Space

Hi,

Ive got a exchange 2003 database which is currently around 53GB. Ive asked my users to delete all messages from their mailboxes and I can see in the ESM Mailbox view, they have managed to deleted around 10gb of data but yet the Priv1.edb and Priv1.str are still showing the same size in terms of GB on the disk.

The retention period of the mailbox is set at zero and the exchange database is being fully backed up each night.

Why is the space not being reclaimed and displayed when viewing the above files in Explorer?

Im not able to do any esutil process since the disk capacity is 60Gb.

Regards
DW
daiwhyteAsked:
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Manpreet SIngh KhatraConnect With a Mentor Solutions Architect, Project LeadCommented:
You can use a Network share or USB just for the Offline Defrag part :)

I've got an external USB disk with over 500gb on it. Could I move the database to this drive and do a offline defrag then move it back? - Simply redirect the Offline defrag

eseutil /d "D:\ExchData\I-Z UsersMailbox Data\I-Z Mailbox SG.edb" /t"d:\corrupted Dbase\GoodOne\priv.edb"

/t denotes the Share drive

http://support.microsoft.com/kb/328804

- Rancy
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Good you got users to delete data but this can only be turned into Physical space only after you do a Offline Defrag

Anyways this space will be reused by the new Emails as those will not use more space rather that data will use this White space (10+GB)

- Rancy
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wolfcamelCommented:
if you restart the store you will see an event log message showing the size of the store that exchange thinks.
If you need to recover the disk space then you need to use eseutils and do an offline defrag.

However take care with the command switches as it needs enough space for the old and the new database files until it has finished, so you might want to point them at different locations
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daiwhyteAuthor Commented:
Ok. So I'm not likely to see the files to grow.

I've got an external USB disk with over 500gb on it. Could I move the database to this drive and do a offline defrag then move it back?

Not sure if a USB drive can be trusted for such an operation?
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Rajkumar-MCITPCommented:
If you have an option to create a additional Mailbox Database on Exchange 2003 server, Create a New Mailbox Database and move all the mailboxes from old  to new, once completed... delete the old mailbox database
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Tony GiangrecoCommented:
I've had the exact situation last year. We had Exchange 2003 with 40 users and reached 62 gigs. We had users delete emeil but had to run an off-line defrag which took the mailstore down to 35 gigs. We finally upgraded to Exchange 2007 this year and we are out of limitation danger.

Hope this information helps!
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daiwhyteAuthor Commented:
@Rancy,

So I dont need to move the database at all using your method, I can use the /t to specify where the build the temporary. Once the process is done, will it remove the old database and copy the newly created database from the USB to the Live location?
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Absolutely .... rest you can see the Docs for complete understanding

- Rancy
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daiwhyteAuthor Commented:
thank you.
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