Unable to create new mailbox exchange 2007

Posted on 2013-01-06
Medium Priority
Last Modified: 2013-01-06
I have a client running SBS 2008 who is having issues creating a new mailbox. He added the new user via the  SBS console in the usual manor which worked fine apart from that he received an error stating that the wizard was unable to create a mailbox for the new user.

I connected remotely and noticed a few storage occurrences in exchange. Upon launching the Exchange management console I am presented with the following error:

It's a permissions related error which I hope is causing the other issues I noticed.

Under server configuration I am unable to view the "first storage group" as it is simply not there.

No Storage Groups
As a test I tried and created a new storage group but fail with the below error:

The rest of the users are unaffected as they are able to send and receive emails without issues but I am concerned about not being able to see the storage groups and not being able to create a new mailbox.

Any ideas?
Question by:Daniel Bertolone
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LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 38748768
Is this happening on the server itself ?
All all Services running ? Test-ServiceHealth

From the error seems user logged in doesnt has proper Exchange rights ... please check what Exchange group rights does the account has and if you have another account please try that

- Rancy

Expert Comment

ID: 38748777
What user account are you logged in as, by default a new "administrator" account is created while setting up the SBS.

Sometimes the actual administrator account might not have the correct permissions to view or change the exchange database.

Check the AD users to see if there is a network admin account and then use this account and try and create the user / mailbox again.

LVL 52

Accepted Solution

Manpreet SIngh Khatra earned 2000 total points
ID: 38748779

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