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Adobe Reader Freeze

Posted on 2013-01-06
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Last Modified: 2013-01-06
Adobe Reader 10.1.4, Windows 7.  upon opening a new PDF, Reader freezes the computer from 15-45 seconds.  This happens even if other PDFs are already open.  Nothing unexpected shows up in Task Manager.

I've tried uninstalling and reinstalling Reader to no avail.
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Question by:RBECKMN
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John Hurst earned 1500 total points
ID: 38749149
Are you trying to open the PDF from within a Browser?  If so, go to the Adobe Options and uncheck the option to open a PDF in a browser window. Adobe V11 is better in this regard.

Also, uninstall Adobe again and go to:

ftp://ftp.adobe.com/pub/adobe/reader/

Download the full version of Adobe Reader 11 and install it. I think this will fix your problem.

.... Thinkpads_User
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Author Closing Comment

by:RBECKMN
ID: 38749268
This question was about opening PDFs from the desktop.  Adobe Reader X 11.0 solved this problem.  Thanks.  Apparently upgrades to earlier versions did not.

The URL listed is an FTP url, and it requires a lot of clicking to get to the right place.  Better to go directly to adobe.com and follow their normal download procedure, or provide an exact URL to the file to download.
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LVL 97

Expert Comment

by:John Hurst
ID: 38749278
@RBECKMN - Thank you. I am pleased that the new version solved your problem. I had similar issues (not precisely the same with V10) on my Windows 7 machines.

I will look at revising my link. I go to the FTP site to get full versions for later installation at client computers.

... Thinkpads_User
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