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HDD1/SSD1 password

Posted on 2013-01-07
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Last Modified: 2013-02-17
getting message whenever opens the laptop
toshiba tecra M11
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Question by:techp
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13 Comments
 
LVL 13

Expert Comment

by:Alexios
ID: 38750039
Hello
Try to unregister the User and Supervisor in Toshiba Assist. In BIOS Security the User and Supervisor passwords both has to be "Clear"
0
 
LVL 88

Expert Comment

by:rindi
ID: 38750222
I wouldn't disable that feature, as otherwise your data can be used if the laptop gets stolen. As long as the disk is password protected no thief will be able to misuse your data, and if also the BIOS is Password protected he won't be able to use the laptop. It'll make it a useless "brick" to the thief, as the BIOS passwords can't be reset without knowing the password or without the help of the manufacturer, who requires "proof of ownership" before they will help, and harddisk passwords can't be reset at all without knowing it, even with the help of the manufacturer...
0
 

Author Comment

by:techp
ID: 38751334
even bios not going ....only showing  HDD1/SSD1 password
0
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LVL 88

Expert Comment

by:rindi
ID: 38751575
You will of course have to enter the password to get into the BIOS.
0
 

Author Comment

by:techp
ID: 38752007
how to clear the password
0
 
LVL 88

Expert Comment

by:rindi
ID: 38752134
As I said, you have to first use the password to get into the BIOS, then you will have an option within the BIOS to remove it. But again, I strongly advise against removing it for the reasons I noted earlier. Something else I forgot to mention, if you don't have a BIOS password set, anyone could set one, either intentionally or by mistake, and then you wouldn't be able to get into the BIOS again without knowing it, or without getting in touch with the manufacturer and prove of ownership and with many of the manufacturers this won't be free...
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Author Comment

by:techp
ID: 38753816
another harddisk is working
so i can remove password from the harddisk
0
 
LVL 88

Expert Comment

by:rindi
ID: 38753894
As I mentioned several times, you need to enter the password first to remove it. If you don't know the password, there is no way to remove it.
0
 
LVL 92

Expert Comment

by:nobus
ID: 38754447
what good is a password you can remove? (easily)
0
 

Author Comment

by:techp
ID: 38755151
hello rindi,
 so what is the way to remove the password

hello nobus,

 as i was busy i wrote ...i can......correct it as "can i"....

i couldnt remove........how to remove ???? harddisk useless.....
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LVL 92

Accepted Solution

by:
nobus earned 250 total points
ID: 38755194
the purpose of the password is to make the disk useless if you don't have the password
do you have it? if not, buy another disk
0
 
LVL 88

Assisted Solution

by:rindi
rindi earned 250 total points
ID: 38755279
You have to get into the PC's BIOS like was mentioned earlier, and then in the security settings you can remove the password. But you'll first have to enter it to be able to remove it. If you forgot the password then you can't remove it.
0

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