• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 948
  • Last Modified:

Outlook 2010 reports Excel attachments as being corrupt when they are not corrupt

Hi,  One of our users is experiencing problems when attempting to open Excel attachment from within Outlook by clicking on the link in the e-mail.  Outlook reports the file as being corrupt. However, if the file is saved to the Desktop and then opened by clicking on the Desktop file it opens without any problems. .

Does anyone recognise this problem and have a recommended fix ?

Thanks.
0
WJENorris
Asked:
WJENorris
  • 2
2 Solutions
 
Lior KarasentiCommented:
Check if your Anti virus integrates itself with Outlook. If it does, please uninstall this integration part and test it

You can also try to empty your Outlook Temp folder and try again

http://www.howto-outlook.com/faq/securetemp.htm
0
 
apache09Commented:
First check you have Office 2010 SP1 Installed
http://support.microsoft.com/kb/2460049

Otherwise, Have had a user recently with the same issue

We ran office repair, and recreated their outlook profile
All was okay after that
0
 
apache09Commented:
Thanks and Glad to help

However, any particular reason why you have given "B" Grades?
0

Featured Post

Easily manage email signatures in Office 365

Managing email signatures in Office 365 can be a challenging task if you don't have the right tool. CodeTwo Email Signatures for Office 365 will help you implement a unified email signature look, no matter what email client is used by users. Test it for free!

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now