Out Of Office does not turn off when the 'end time' is reached
Recently a number of users have noticed that the out of office assistant is not working correctly. The feature which allows you to specify a time range to send out of office replies does not stop working when the 'end time' is reached.
So far I have identified this happening on a couple of PCs running Windows 7 / Outlook 2010
I have tried to replicate the problem on a machine running XP / Outlook 2007 but this seems to work fine
Everything is ok via OWA
The Server is SBS2008 running Exchange 2007
Any ideas?
SBSExchangeOutlook
Last Comment
servicetechxp
8/22/2022 - Mon
SBelmont2012
are they setting the time for internal and external addresses the same?
servicetechxp
ASKER
I believe that in Outlook 2010 you can set a different message for internal / external but that the time range is the same for both, is this correct?
Manpreet SIngh Khatra
Is there some GPO policy for Outlook 2010 or Win7 machines\software ?
Following your suggestions I used the affected accounts logged on via Outlook 2007 and OWA, they showed no problem. I tried a known good account on an affected machine and it was ok so I went back to square one and tried to replicate the original fault on one of the affected machines with one of the affected users and was unable to. I tried a different PC which was broken earlier and it is ok too.
The fault was reported by 4 users, two of which I was able to verify and reproduce (on the day) so I know I'm not imagining it! Perhaps there was a network time problem at the time? Should the problem return I shall start off looking into the local machine time...
servicetechxp
ASKER
I've requested that this question be closed as follows:
Accepted answer: 500 points for Merete's comment #a38765583
Assisted answer: 0 points for servicetechxp's comment #a38767323
for the following reason:
The problem went away but the proposed solutions were useful
Jeffrey Kane - TechSoEasy
I'm sorry, but if the issue was not caused by time being off on the machine then why did you select #a38765583 as the answer?
Since there really is no solution you can either just close it selecting your last comment or delete it.