troubleshooting Question

New 3rd Party SSL Certificate Stops OWA and Activesync working

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jerseysamFlag for United Kingdom of Great Britain and Northern Ireland asked on
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13 Comments2 Solutions840 ViewsLast Modified:
Hi,

I have recently been asked to change the exisiting self-signed SSL Certificate on a server for a 3rd party Certificate for compliance reasons.

I have new certificates from www.networksolutions.com.

The exisiting certificate is for "mail.mydomain.com" issued by "mail.mydomain.com"

My new one if for "mail.mydomain.com" issued by Network Solutions DV Server.

I have installed the 2 other certificates (AddTrustExternalCARoot) and (NetworkSolutionsDVserverCA) to the Intermediate Certification Authorities Certificates using MMC and Certificates. As well as placing the "mail.mydomain.com" certificate into Personal.

However, as soon as i replace my existing self-signed certificate (which all works) with the new NetworkSolutions Certificate, OWA and Activesync stop working.

What am I missing? Help
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