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New 3rd Party SSL Certificate Stops OWA and Activesync working
Posted on 2013-01-07
Hi,
I have recently been asked to change the exisiting self-signed SSL Certificate on a server for a 3rd party Certificate for compliance reasons.
I have new certificates from www.networksolutions.com.
The exisiting certificate is for "mail.mydomain.com" issued by "mail.mydomain.com"
My new one if for "mail.mydomain.com" issued by Network Solutions DV Server.
I have installed the 2 other certificates (AddTrustExternalCARoot) and (NetworkSolutionsDVserverC
However, as soon as i replace my existing self-signed certificate (which all works) with the new NetworkSolutions Certificate, OWA and Activesync stop working.
What am I missing? Help
I have recently been asked to change the exisiting self-signed SSL Certificate on a server for a 3rd party Certificate for compliance reasons.
I have new certificates from www.networksolutions.com.
The exisiting certificate is for "mail.mydomain.com" issued by "mail.mydomain.com"
My new one if for "mail.mydomain.com" issued by Network Solutions DV Server.
I have installed the 2 other certificates (AddTrustExternalCARoot) and (NetworkSolutionsDVserverC
However, as soon as i replace my existing self-signed certificate (which all works) with the new NetworkSolutions Certificate, OWA and Activesync stop working.
What am I missing? Help
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13 Comments
Active 3 days ago
what SAN's have you included in the certificate
what services have you attached to the certificate
once you have changed it over you can use https://www.testexchangeconnectivity.com/
to check for errors
what services have you attached to the certificate
once you have changed it over you can use https://www.testexchangeconnectivity.com/
to check for errors
I only included our "mail.mydomain.com"
how do i attach services etc?
Shall i post the https://www.testexchangeconnectivity.com/ log?
how do i attach services etc?
Shall i post the https://www.testexchangeconnectivity.com/ log?
Active 1 day ago
Was the self-signed cert also for mail.mydomain.com or simply mailservername? You may need to install any trusted roots that are not currently on your clients.
Yes self-signed was exactly same (mail.mydomain.com).
How do i install trusted roots on clients and iphones etc?
How do i install trusted roots on clients and iphones etc?
Active 3 days ago
it depends on how you have your external service configured
is OWA and Active Sync pointed at the same url i.e. https://mail.mydomain.com/owa or
https://mail.mydomain.com/active-sync
is OWA and Active Sync pointed at the same url i.e. https://mail.mydomain.com/owa or
https://mail.mydomain.com/active-sync
Active 3 days ago
to attach services...
http://www.digicert.com/ssl-certificate-installation-microsoft-exchange-2010.htm
follow the last bit - if you assign IIS then that will cover OWA and Active Sync
if you post the log then it might be easier to see where any possible problems are
http://www.digicert.com/ssl-certificate-installation-microsoft-exchange-2010.htm
follow the last bit - if you assign IIS then that will cover OWA and Active Sync
if you post the log then it might be easier to see where any possible problems are
Active 3 days ago
ahh sorry, my fault had assumed 2007 or 2010
you will probably need to do something in IIS, let me have a check its been a while since i played with 2003
you will probably need to do something in IIS, let me have a check its been a while since i played with 2003
Yep.
think i need to create a new CRS request or somehting?
Seems that OWA works internally on server. Iphones do not work. OWA not working externally
think i need to create a new CRS request or somehting?
Seems that OWA works internally on server. Iphones do not work. OWA not working externally
I think the issue is that when i created my CRS then i may not have chosen the correct info.
In exchange my DNS says "mydomain.com" but my FQDN is "servername.mydomain.local
What info should i use in my CRS? The self-generated certificate that works with iphones is "servername.mydomain.local
Help
In exchange my DNS says "mydomain.com" but my FQDN is "servername.mydomain.local
What info should i use in my CRS? The self-generated certificate that works with iphones is "servername.mydomain.local
Help
Active 3 days ago
for your certificate it should contain
external server fqdn i.e. owa.yourexteranldomain.com
as you are attaching this to your IIS service on exchange for owa you either need to include at least the following as well
internalserver.mydomain.lo
netbios name
autodiscover
external server fqdn i.e. owa.yourexteranldomain.com
as you are attaching this to your IIS service on exchange for owa you either need to include at least the following as well
internalserver.mydomain.lo
netbios name
autodiscover
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