troubleshooting Question

Remote Administration High CPU

Avatar of ejefferson213
ejefferson213 asked on
Windows Server 2008
3 Comments1 Solution1377 ViewsLast Modified:
After installing the Remote Desktop Session Host role on a Windows Server 2008 R2 server, and applying the latest patches, whenever I remote into it with Remote Desktop Connection from my Windows 7 PC, the server jumps to 100% utilization with svchost.exe in control. (same thing happens when the user remotes into their application) I've searched for such issues and from MS website I saw hotfix 2750090 but the fix, applied to both the workstation and server, failed to resolve my issue (restarts were done on both ends and the patch was successfully installed).  There are no errors logged in the event viewer.  Best practices analyzer done on the server comes up clean.  Does anyone have any suggestions on how to resolve this (other than contacting Microsoft)?  (wish I knew more about RDS)
ASKER CERTIFIED SOLUTION
Michael Ortega
Director of Sales Engineering, Americas

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