Solved

Remote Administration High CPU

Posted on 2013-01-07
3
1,335 Views
Last Modified: 2013-01-11
After installing the Remote Desktop Session Host role on a Windows Server 2008 R2 server, and applying the latest patches, whenever I remote into it with Remote Desktop Connection from my Windows 7 PC, the server jumps to 100% utilization with svchost.exe in control. (same thing happens when the user remotes into their application) I've searched for such issues and from MS website I saw hotfix 2750090 but the fix, applied to both the workstation and server, failed to resolve my issue (restarts were done on both ends and the patch was successfully installed).  There are no errors logged in the event viewer.  Best practices analyzer done on the server comes up clean.  Does anyone have any suggestions on how to resolve this (other than contacting Microsoft)?  (wish I knew more about RDS)
0
Comment
Question by:ejefferson213
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 16

Accepted Solution

by:
Michael Ortega earned 500 total points
ID: 38750880
Have you tried to remove the session host role and test regular administrative RDP access? High CPU even without the role?

If not, try to reinstall the session host role just to determine there is a direct correlation between the high CPU and the role itself.

MO
0
 

Author Comment

by:ejefferson213
ID: 38764163
Thank you and good suggestions.  Because of the critical nature of this, Microsoft was called in to help.  If resolved in a reasonable time, I'll post the results that corrected this.
0
 

Author Closing Comment

by:ejefferson213
ID: 38768019
Thank you again for your suggestion.  Microsoft provided me with this solution:  http://blogs.technet.com/b/askperf/archive/2012/03/06/performance-issues-due-to-inactive-terminal-server-ports.aspx   which fixed my problem.
0

Featured Post

Online Training Solution

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action. Forget about retraining and skyrocket knowledge retention rates.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You might have come across a situation when you have Exchange 2013 server in two different sites (Production and DR). After adding the Database copy in ECP console it displays Database copy status unknown for the DR exchange server. Issue is strange…
A safe way to clean winsxs folder from your windows server 2008 R2 editions
This tutorial will walk an individual through locating and launching the BEUtility application to properly change the service account username and\or password in situation where it may be necessary or where the password has been inadvertently change…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question