'The connection to Exchange is unavailable, Outlook must be online and connecvted to complete this action'

After a new user has been created with a new mail address/account, we log them onto thier machine, we have a mix of Windows XP & Windows 7, we then open Outlook, select the user and server, after doing so we then get the following message 'The connection to Exchange is unavailable, Outlook must be online and connecvted to complete this action'
Mooney23Asked:
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Mooney23Author Commented:
HI

Thanks for the replies, it appears to be something so obvious that I did not check, for some reason the 'System Attendant' service had stopped and was diabled, the reason for this can only be related to 'Exclaimer' I upgraded the version of 'Auto Responder & Disclaimer' last week, thanks Again
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ajwukTechnical Consultant / Project ManagerCommented:
Can you ping the Exchange server by its fully qualified domain name?
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
Few things

1. Is the user applied with Email Address
2. Firstly can he access OWA
3. Is the Outlook issue reproducible to another machine
4. Can you try to create a Outlook profile with GC Name or IP Address

- Rancy
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Manpreet SIngh KhatraSolutions Architect, Project LeadCommented:
So i guess you can resolve this post and thanks

- Rancy
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Mooney23Author Commented:
After checking the Excgange server, I notice the attendant service was in a stopped state.so started and this worked
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