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Sharepoint Email issue

Posted on 2013-01-07
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Last Modified: 2013-12-18
I need immediate help

I have a partner domain, where we have a two way transitive trust.
We have a sharepoint implementation that sends alerts out to respective users on document creation and etc.

On the main domain, where the sharepoint resides is exchange 2007
On the trusted domain they use lotus notes.

Inside Exchange 2007 on the main domain
we create a recieve connector
We added the local sharepoint servers to this connector

We are able to recieve alerts on the main domain, but users in the trusted or external domain cannot recieve alerts.

What do we need to do?

I tried creating a new recieve connector for external domain.
But that did not work, unless I chose wrong option

I tried creating a send connector and added the external domain, but that did not work either.

Need expert Exchange help please : )
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Question by:Indyrb
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9 Comments
 
LVL 43

Expert Comment

by:Amit
ID: 38751522
What happens if Alters are send over the internet to another domain?
0
 

Author Comment

by:Indyrb
ID: 38751564
Thats the thing, they dont get the email in the external domain, its like they arent even being sent.  Internal alerts from sharepoint to Exchange 2007 work just fine.
0
 
LVL 43

Expert Comment

by:Amit
ID: 38751591
Did you checked with Notes admin, whether they set any restriction? I guess you need to check with Notes admin.

Also what about sending normal email or email from Public domain, whether that works or not.
0
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Author Comment

by:Indyrb
ID: 38751681
Can you explain what you mean, and what they need to check?>

If a user in internal domain...   internal.domain.com  sends to externaldomain.edu
The email comes through...

However alerts are not sent to externaldomain.edu on sharepoint alerts.
Even though there is a recieve connector with the Sharepoint servers added.
Can you provide step by step please?
0
 

Author Comment

by:Indyrb
ID: 38751751
This article is exactly what i am up against, except the externaldomain.edu runs lotus notes.

http://go4answers.webhost4life.com/Example/sharepoint-not-email-alerts-alternate-47350.aspx

I created two recieve connectors on Domain A internal.domain.com

Sharepoint
FQDN: mail.internal.domain.com
Network:
Address 10.1.1.20
               10.1.1.21
Authentication set with TLS, Basic, Exchange Server, Integrate Windows
Permisions:  Anonymous, Exchange Servers, Legacy Exchange Servers

another recieve connector
FQDN: externdomian.edu
address space = externaldomain.com IP address 68.x.x.x
Authentication  TLS/Enable Domain Security and Externally Secured (for example with IPSEC)
Permission
Anyonymous
Exchange Users
Exchange Servers
Legacy Exchange Servers
Partners

Did I do the connectors wrong?
0
 
LVL 46

Expert Comment

by:Sjef Bosman
ID: 38752509
Can you find any record on the domino server f mail or other activity from your server? In the log.nsf database?
0
 
LVL 38

Expert Comment

by:Justin Smith
ID: 38754545
0
 

Accepted Solution

by:
Indyrb earned 0 total points
ID: 38833115
It was an issue with the actual account and not having the email addy. sorry
0
 

Author Closing Comment

by:Indyrb
ID: 38848318
It was an issue with the actual account and not having the email addy. sorry
0

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