Solved

Polycom IP 7000 Speed Dial (Insert Pause?)

Posted on 2013-01-07
1
2,163 Views
Last Modified: 2013-01-22
Is it possible to store a speed dial in the contact directory of a Polycom IP 7000 phone with a pause (i.e. for autodialing a conference line with a code after a few seconds)?
0
Comment
Question by:RTM2007
1 Comment
 
LVL 10

Accepted Solution

by:
convergint earned 500 total points
ID: 38751516
It used to be possible with a comma but I believe it needs to be done now with the sip.cfg to add a soft key.

Configuration File Changes
You must make the the following changes to the <feature/> parameter that is defined in the sip.cfg configuration file:
<feature feature.18.name="enhanced-feature-keys"
feature.18.enabled="1"/>

Action String Example
The action string
“$Changup$*444*$P1N4$$Tinvite$$Cwaitconnect$$P2N3$$Cpause2$$Tdtmf$$Changup$” is executed as follows:
1. The user is prompted for 4 digits. For example, “1234”.
2. The user is prompted for 3 digits. For example, “567”.
3. The user’s active call is disconnected.
4. The string “*444*1234” is sent using the INVITE method.
5. Once connected, there is a 2 second pause, and then the string “567” is
sent using DTMF dialing on the active call.
6. The active call is disconnected.

Speed Dial Example
Your organization voice mail system is accessible through 7700 and your voice
mail password is 2154. You could use a speed dial key to access your voice
mail if you entered “7700$Cpause3$2154” as the contact number.

The above was taken from the Polycom admin guide: http://supportdocs.polycom.com/PolycomService/support/global/documents/support/setup_maintenance/products/voice/soundpointip_soundstation_ip_administrators_guide_sip31_english_RevB.pdf
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Although VoiceOver IP has been around for a while, internet connections have only recently become fast enough to provide good call quality. Now, VoIP has become a real option for businesses looking at ways to improve their business model. In this ar…
Skype is a P2P (Peer to Peer) instant messaging and VOIP (Voice over IP) service – as well as a whole lot more.
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now