Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

User device wont connect to Exchange 2010

Posted on 2013-01-07
3
Medium Priority
?
538 Views
Last Modified: 2013-12-27
I have one user that is using A Droid device who is not able to connect to Exchange active sync to get emails on his phone.   I think this issue may be with his account.  I have several other users connected via they IPhone  and Droid and they work fine.  I am using a Droid as well and I CAN get emails.    I have tried configuring his account on my Droid phone and I get the error.  unable to connect
I have using Exchange 2010 SP2.  his phone started this after I migrated from Exchange 2007. I have checked his account is associated with the Mobile device policy.  what could I be missing??
0
Comment
Question by:tips54
  • 2
3 Comments
 
LVL 76

Accepted Solution

by:
Alan Hardisty earned 1000 total points
ID: 38751686
Please check the inherited permissions and/or group membership as this can also stop Activesync from working:

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_2861-Activesync-Working-But-Only-For-Some-Users-On-Exchange-2007-2010.html

Alan
0
 

Author Comment

by:tips54
ID: 38754266
that did it.  It was permissions Thanks.
0
 

Author Closing Comment

by:tips54
ID: 38754267
good post
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The main intent of this article is to make you aware of ‘Exchange fail to mount’ error, its effects, causes, and solution.
In this post, I will showcase the steps for how to create groups in Office 365. Office 365 groups allow for ease of flexibility and collaboration between staff members.
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
This video shows how to quickly and easily deploy an email signature for all users in Office 365 and prevent it from being added to replies and forwards. (the resulting signature is applied on the server level in Exchange Online) The email signat…
Suggested Courses

926 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question