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User device wont connect to Exchange 2010

Posted on 2013-01-07
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Last Modified: 2013-12-27
I have one user that is using A Droid device who is not able to connect to Exchange active sync to get emails on his phone.   I think this issue may be with his account.  I have several other users connected via they IPhone  and Droid and they work fine.  I am using a Droid as well and I CAN get emails.    I have tried configuring his account on my Droid phone and I get the error.  unable to connect
I have using Exchange 2010 SP2.  his phone started this after I migrated from Exchange 2007. I have checked his account is associated with the Mobile device policy.  what could I be missing??
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Question by:tips54
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Alan Hardisty earned 1000 total points
ID: 38751686
Please check the inherited permissions and/or group membership as this can also stop Activesync from working:

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_2861-Activesync-Working-But-Only-For-Some-Users-On-Exchange-2007-2010.html

Alan
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Author Comment

by:tips54
ID: 38754266
that did it.  It was permissions Thanks.
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Author Closing Comment

by:tips54
ID: 38754267
good post
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