Solved

Outlook 2007 unable to access the GAL on Exchange 2007. Outlook cannot connect to Exchange error. Only for a few users

Posted on 2013-01-07
2
173 Views
Last Modified: 2013-03-20
Hello,
We have an Exchange 2007 server, fully updated. During weekend updates, several users complained of not being able to use Outlook 2007/2010 due to being "offline". After switching them between Online and Cached they are now working, but can't use the To button to access the GAL. The error is that Outlook must be online to access the GAL. They are unable to use the Reply All function as well. This is limited to only a few users currently, everyone else is working fine.
0
Comment
Question by:Lilbuddha
2 Comments
 
LVL 52

Accepted Solution

by:
Manpreet SIngh Khatra earned 250 total points
ID: 38751769
Hope the Outlook is updated as this isnt something on the server side

Please try to Re-install Outlook or Repair

- Rancy
0
 
LVL 47

Assisted Solution

by:apache09
apache09 earned 250 total points
ID: 38752042
Could also just try recreating their Outlook Profile
0

Featured Post

Secure Your Active Directory - April 20, 2017

Active Directory plays a critical role in your company’s IT infrastructure and keeping it secure in today’s hacker-infested world is a must.
Microsoft published 300+ pages of guidance, but who has the time, money, and resources to implement? Register now to find an easier way.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question