Solved

Outlook 2007 unable to access the GAL on Exchange 2007. Outlook cannot connect to Exchange error. Only for a few users

Posted on 2013-01-07
2
172 Views
Last Modified: 2013-03-20
Hello,
We have an Exchange 2007 server, fully updated. During weekend updates, several users complained of not being able to use Outlook 2007/2010 due to being "offline". After switching them between Online and Cached they are now working, but can't use the To button to access the GAL. The error is that Outlook must be online to access the GAL. They are unable to use the Reply All function as well. This is limited to only a few users currently, everyone else is working fine.
0
Comment
Question by:Lilbuddha
2 Comments
 
LVL 52

Accepted Solution

by:
Manpreet SIngh Khatra earned 250 total points
ID: 38751769
Hope the Outlook is updated as this isnt something on the server side

Please try to Re-install Outlook or Repair

- Rancy
0
 
LVL 47

Assisted Solution

by:apache09
apache09 earned 250 total points
ID: 38752042
Could also just try recreating their Outlook Profile
0

Featured Post

VMware Disaster Recovery and Data Protection

In this expert guide, you’ll learn about the components of a Modern Data Center. You will use cases for the value-added capabilities of Veeam®, including combining backup and replication for VMware disaster recovery and using replication for data center migration.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Sometimes Outlook might have problems sending a message. There may be various causes- corrupted PST, AV scanner etc. The message, instead of going to the Sent Items folder, sits in the Outbox indefinitely. To remove it you can use a free tool cal…
Outlook Free & Paid Tools
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now