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Iphone5 receives sms messages from a global server (international) in Chinese

Posted on 2013-01-07
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Last Modified: 2013-03-23
We have a VPN structure where a person receives a text code (6 digits) for access to the VPN on their phone using SMS. All of a sudden one of the users began to receive this code in Chinese. It was working prior to that without problem. The SMS was sent to him through his Verizon's network in Native Mode from our VPN server which sends those SMS messages out.  He is using an Iphone 5.  No other user on AT&T network is having this problem. Unfortunately he is only user in using Verizon cause geographically it works better there.
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Question by:chrvon
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Expert Comment

by:Kash
ID: 38753989
could it be something to do with language settings on his iphone.
what about other messages, do they appear normal?
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Author Comment

by:chrvon
ID: 38754535
They all appear as normal. Only these texts appear with Chinese Characters.
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Accepted Solution

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chrvon earned 0 total points
ID: 38995833
This was due to the provider who sends token out for VPN having to recreate the user in their system. Once they were recreated, SMS came through with no problem.
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Author Closing Comment

by:chrvon
ID: 39013462
This worked.
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