Solved

Iomega NAS raid 5 - array broken

Posted on 2013-01-07
4
979 Views
Last Modified: 2013-03-01
Hi everyone,

Have a big problem, hope someone can help me. I have a Iomega Storcenter Pro ix-4, 4 x hdd 1 Tb, Seagate Barracuda. I had the system in Raid 5 config so if one disk would fail, I could replace it and all was fine. I don't know what happened but one disk failed indeed and all of a sudden I couldn't access my files anymore. I checked the device, I still could access the device software and it showed 3 drives ok, 1 drive not present. The disk that failed also made a strange noise so it's really dead. But... the software told me that there wasn't a filesystem present because in a strange way they belonged to another array. Strange, never took the disks out and never changed the sequence of the disks. But the fact is I can't access my files anymore... big problem! And as always, no backup... I know.. stupid, stupid, stupid! I can crash my head into a wall but it doesn't help me.

Here's my question: does anyone know of a way to recover the files. I know iomega uses linux as a file system and I tried to access the disks seperatly with a linux boot disk but the only thing it tels me, they belong to an array and I can't even repair  a disk (I tried that because maybe there was an error on one of the disks what made accessing the array imposible... probably not the way to do it). Or is there a software utility I can use to repair the disks or a utlity to access the disks seperatly and recover the files. I'm really in a mess right now and any help is appreciated!

Thanks in advance!
Hans
0
Comment
Question by:djaycee
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 37

Assisted Solution

by:Neil Russell
Neil Russell earned 167 total points
ID: 38752620
if you have lost 2 disks in a radi5 array then you have lost everything.
TRYING To do anything to the disk outside the array controller will likely do more damadge than good.

IF your data has a cash value then your BEST bet is to find a specialist data recovery company in your country/state and get on the phone!
0
 
LVL 34

Assisted Solution

by:Paul MacDonald
Paul MacDonald earned 166 total points
ID: 38752657
I concur.  If the data is important at all, call in a data recovery expert.
0
 
LVL 47

Accepted Solution

by:
David earned 167 total points
ID: 38752787
It really depends on the nature of the failures.  It is clear that you had a drive failure while in  a degraded mode.  BUT, that 2nd failure could have been due to a large number of things that are not necessarily drive failures, but failure of 1 whole block of 512 bytes.

The problem is that nobody can walk you through the process to determine the true nature of the failure w/o placing your data at risk.  Also you certainly don't have the software you need.

So you have a choice ...
1) Take it to a recovery pro, be prepared for going rate of $1000-$1500 per disk (so ballpark $5000).

2) If you have a scratch system, and are risking 100% data loss and have nothing else to risk, are good with LINUX, then get a JBOD controller and purchase a copy of R-Studio RAID recovery for LINUX.   http://www.r-tt.com

You may get lucky and have minimal data loss.   The version you want is the R-Studio for Linux Network which is around $200.
0
 

Author Closing Comment

by:djaycee
ID: 38942016
Thanks everyone. I think I'm really scr...d and have to pay a lot to salvage the files. My own stupid fault.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
Facing problems with you memory card? Cannot access your memory card? All stored data, images, videos are lost? If these are your questions...than this small article might help you out in retrieving your lost or inaccessible data.
In this Micro Tutorial viewers will learn how to use Windows Server Backup to create full image of their system. Tutorial shows how to install Windows Server Backup Feature on Windows 2012R2 and how to configure scheduled Bare Metal Recovery backup.…
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…

691 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question