Solved

Wireless Printing issues with Mountain Lion

Posted on 2013-01-07
5
399 Views
Last Modified: 2013-04-18
I have run into several wireless printing issues with Mountain Lion the past few weeks.  Last week I was at a clients house who had an Epson Workforce Wireless printer that was working fine with 4 other Mac's and 1 PC in the house but a new Macbook Pro with Mountain Lion would not even see the wireless printer.  After downloading and installing all kinds of updates for both the Macbook and the printer, I finally gave up and simply shared the printer on one of their imac's and connected to it that way.  Today I ran into the problem again at another clients where a new Macbook Pro with Mountain Lion would not see a wireless HP Photosmart D110, I updated the printer firmware and tried to install the printer with downloaded Hp software and from the Mac directly and in both cases the printer could not be found.  The printer showed up once and installed but would not print.  Then it would not show up again.  Other computers in the house had no problem finding the printer.
Does anyone have any clue what is going on here?
0
Comment
Question by:waytron
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 8

Expert Comment

by:s3e3
ID: 38753218
Have you tried to manually add the printer by IP address ?
(Print & Scan, + , Select IP)
0
 
LVL 1

Author Comment

by:waytron
ID: 38754315
I tried manually adding it by using the IP but then it would not offer the correct drivers.  I forget now but I think there where only 2 or 3 options?  Generic, HP laser and something else. Just a note:  I can access the printer via the web from this computer without any problem.
0
 
LVL 8

Accepted Solution

by:
s3e3 earned 500 total points
ID: 38754639
The problem with any 'new' mac OS is always print drivers unfortunately. I always delay my OS upgrade because of this.
I would try a generic driver, or select other and search for something in the list.
Print a test page if successful have the user test with a frequently used application.
0
 
LVL 1

Author Comment

by:waytron
ID: 38757090
The problem is not so much with the print drivers but Mountain Lion is not even seeing the wireless printer in the first place.
0
 
LVL 1

Author Closing Comment

by:waytron
ID: 39090575
I finally gave up and just left it as a shared printer.  I keep running into this issue...
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The /etc/authorization file in Mac OS X 10.x can be used to control access to the various panes of the System Preferences amongst other things. It’s used by some of us Mac Sys Admin’s to give Standard Users access to System Prefs panes that only adm…
In this article we discuss how to recover the missing Outlook 2011 for Mac data like Emails and Contacts manually.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…

732 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question