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Wireless Printing issues with Mountain Lion

Posted on 2013-01-07
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Last Modified: 2013-04-18
I have run into several wireless printing issues with Mountain Lion the past few weeks.  Last week I was at a clients house who had an Epson Workforce Wireless printer that was working fine with 4 other Mac's and 1 PC in the house but a new Macbook Pro with Mountain Lion would not even see the wireless printer.  After downloading and installing all kinds of updates for both the Macbook and the printer, I finally gave up and simply shared the printer on one of their imac's and connected to it that way.  Today I ran into the problem again at another clients where a new Macbook Pro with Mountain Lion would not see a wireless HP Photosmart D110, I updated the printer firmware and tried to install the printer with downloaded Hp software and from the Mac directly and in both cases the printer could not be found.  The printer showed up once and installed but would not print.  Then it would not show up again.  Other computers in the house had no problem finding the printer.
Does anyone have any clue what is going on here?
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Question by:waytron
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Expert Comment

by:s3e3
ID: 38753218
Have you tried to manually add the printer by IP address ?
(Print & Scan, + , Select IP)
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Author Comment

by:waytron
ID: 38754315
I tried manually adding it by using the IP but then it would not offer the correct drivers.  I forget now but I think there where only 2 or 3 options?  Generic, HP laser and something else. Just a note:  I can access the printer via the web from this computer without any problem.
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s3e3 earned 2000 total points
ID: 38754639
The problem with any 'new' mac OS is always print drivers unfortunately. I always delay my OS upgrade because of this.
I would try a generic driver, or select other and search for something in the list.
Print a test page if successful have the user test with a frequently used application.
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Author Comment

by:waytron
ID: 38757090
The problem is not so much with the print drivers but Mountain Lion is not even seeing the wireless printer in the first place.
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Author Closing Comment

by:waytron
ID: 39090575
I finally gave up and just left it as a shared printer.  I keep running into this issue...
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