Solved

Can't access shared drives over vpn

Posted on 2013-01-07
8
387 Views
Last Modified: 2013-01-11
I have two domains. bcd.corp and mno.local. I have created domain trust on these two Windows 2008 domains. I use an SSL-VPN 200 (SoniWall). At the office, I am able to view all mapped drives. At home, over VPN, I can view mapped drives on bcd.corp, but when I try to view mapped drives on mno.local, I get a message saying that the network path cannot be found. Over VPN, I can ping the FQDNs of both servers (each of them is the domain controller for their separate domains).
0
Comment
Question by:bobox00
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 3
8 Comments
 
LVL 8

Accepted Solution

by:
jpgobert earned 500 total points
ID: 38753520
I'd try isolating the root issue by running a few tests... from an administrator command prompt try the following:

ping server.mno.local  <- make sure you get a reply

net view \\server.mno.local  <- see if it returns the network shares & if so, make sure the share you're trying to get to shows up

net use z: \\server.mno.local\share /user:domain\username <- if it fails you should get an error message with a failure type... if it can't find the path, try mapping with the server's IP address instead of the name

Between these three simple commands something should stick out... post back with any errors you get unless you get it figured out...
0
 

Author Comment

by:bobox00
ID: 38753531
Sorry, here's the correct error message. It says that the mapped drive "is not accessible. The network location cannot be reached."

jpgobert, I'll get back to you on the commands shortly.
0
 

Author Comment

by:bobox00
ID: 38753536
jp the first 2 commands ran successfully. For the third, I get the following error message:

"System error 53 has occurred.

The network path was not found."
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 8

Expert Comment

by:jpgobert
ID: 38753540
This only happens when attempting to map the connection over your VPN connection while remote?  Does it work properly when you're at your office and not relying on a VPN connection?
0
 
LVL 8

Expert Comment

by:jpgobert
ID: 38753556
I'm gonna have to drop offline soon... the most common reasons this will happen will either be due to a firewall blocking the required ports / services & or netbios resolution isn't working.  I'm not sure what the connection path looks like and where your VPN connection is coming in at but I'd check to make sure that you've got the right ports open between your PC, across the VPN and to the server hosting mno.local.  Also, I'm assuming we're talking about Windows 7 on this... when you first connected to the VPN connection Windows should have popped open the network type dialog box that allows you to choose home / work / public.  I'd make sure that work was chosen and that the local firewall isn't blocking the connection without you realizing it.
0
 

Author Comment

by:bobox00
ID: 38753582
I've already mapped the network drive. I just am unable to view the contents. Check this out - If I map the network drive normally, I can view it without problems (using remote server's IP address). If I however map the network drive, via DFS path/address, then I'm unable to view the contents of the mapped drive.
0
 

Author Comment

by:bobox00
ID: 38753597
Should I install WINS on one or both of the servers? Is that safe and will it help?
0
 

Author Closing Comment

by:bobox00
ID: 38769209
Still not working. Giving up for now.
0

Featured Post

Simplifying Server Workload Migrations

This use case outlines the migration challenges that organizations face and how the Acronis AnyData Engine supports physical-to-physical (P2P), physical-to-virtual (P2V), virtual to physical (V2P), and cross-virtual (V2V) migration scenarios to address these challenges.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
No single Antivirus application (despite claims by manufacturers) will catch or protect you from all Virus / Malware or Spyware threats. That doesn't stop you from further protecting yourself however - and this article is to show you how.
This tutorial will walk an individual through locating and launching the BEUtility application to properly change the service account username and\or password in situation where it may be necessary or where the password has been inadvertently change…
This tutorial will walk an individual through the steps necessary to join and promote the first Windows Server 2012 domain controller into an Active Directory environment running on Windows Server 2008. Determine the location of the FSMO roles by lo…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question