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Vista BSOD 0x0000007E

Posted on 2013-01-08
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Last Modified: 2013-01-08
Hi guys

I'm fixing a laptop with Vista on it.

It crashes during the boot with a BSOD and error code is 0x0000007E. I've also tried Safe mode - it gets stuck there on a file AVGIDSHS.sys which is in the system/drivers folder. So I'm guessing this is the culprit.

I can access the hard drive via another computer so would it make sense to delete that AVG file and see if it gets better?

I have already run chkdsk /r on it couple of times without any success.

Thanks
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Question by:kirret
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wolfcamel earned 400 total points
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unfortunately when you run safemode and you see it get stuck the last file listed is typically the last file successfully loaded and the problem is with the next file/service to be loaded - that you cant see.

Eitherway - don't delete the file - rename it so you can easily rename it back if it doesn't fix anything.
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by:awawada
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Can you post some Minidumps?
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by:kirret
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Hi.

Thanks for your help.
Where are those minidumps located at?
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by:wolfcamel
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typically it is a dodgy windows update, so you may need to to boot off install cd, use recovery console, and either try a previous restore point or uninstall some recently installed updates.

good instructions are at the bottom of this page:
http://en.community.dell.com/support-forums/software-os/f/3524/p/19321239/19653451.aspx
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by:awawada
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Where are those minidumps located at?

C:\Windows\Minidump

Zip them all and post it please.
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by:thombeck
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Hi,

we had a similar issue.
After some research (and some time ;) ) we removed AVG with the following how-to and it works:
http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=85163
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Author Closing Comment

by:kirret
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So, I renamed the AVGIDSHX.SYS file and Vista loaded into the Safe Mode. Then I downloaded AVG removal tool and after running that I'm back to normal Windows.
So, renaming the last file before it crashed helped here.

Thanks everyone.
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