Vista BSOD 0x0000007E
I'm fixing a laptop with Vista on it.
It crashes during the boot with a BSOD and error code is 0x0000007E. I've also tried Safe mode - it gets stuck there on a file AVGIDSHS.sys which is in the system/drivers folder. So I'm guessing this is the culprit.
I can access the hard drive via another computer so would it make sense to delete that AVG file and see if it gets better?
I have already run chkdsk /r on it couple of times without any success.
Thanks
good instructions are at the bottom of this page:
http://en.community.dell.com/support-forums/software-os/f/3524/p/19321239/19653451.aspx
Where are those minidumps located at?
C:\Windows\Minidump
Zip them all and post it please.
ASKER
So, renaming the last file before it crashed helped here.
Thanks everyone.
Windows Vista is an operating system created by Microsoft as the successor to Windows XP. It was intended for PCs, workstations and laptops, and shares the same code base as its successor, Windows 7. New features included an updated graphical user interface (GUI) and visual style dubbed Aero, a new search component called Windows Search, redesigned networking, audio, print and display subsystems, and new multimedia tools. Vista aimed to increase the level of communication between machines on a home network, using peer-to-peer technology to simplify sharing files and media between computers and devices. Windows Vista included version 3.0 of the .NET Framework, allowing software developers to write applications without traditional Windows APIs.
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ASKER
Thanks for your help.
Where are those minidumps located at?