Avatar of kevin1983
kevin1983Flag for United Kingdom of Great Britain and Northern Ireland

asked on 

Windows update error code: 80072EE2 - Windows server 2008 R2

Hi,

I'm trying to run the windows update on a virtual server (Vmware Vsphere) running windows server 2008 R2. The server is just used as a file server.

But I keep getting the below error message. I tried temp turning of the windows firewall but this made no difference.

Windows could not search for new updates
An error occured while checking for new updates for
your computer.

Error(s) found:
Code 80072EE2 Windows Update encountered an unknown error

Any ideas how to fix this?
Thanks
Windows Server 2008Active Directory

Avatar of undefined
Last Comment
Seth Simmons
Avatar of n2fc
n2fc
Flag of United States of America image

Try the "fixit" from Microsoft from here:
http://support.microsoft.com/mats/windows_update/

What it fixes...
Checks Windows Update component configuration and repairs as needed
Resolves incorrect Windows Update data locations
Reregisters required services
Avatar of kevin1983
kevin1983
Flag of United Kingdom of Great Britain and Northern Ireland image

ASKER

Ok i just tried running the fixit from Microsoft. it said windows update needed fixing so i let it do the recommended fix but when I tried to re-run updates I got the same error message
Avatar of teomcam
teomcam

Can you stop Windows Update service and go to C:\Windows\SoftwareDistribution\Download and delete all files under this folder. Start the Windows Update service again and try to update.
Avatar of kevin1983
kevin1983
Flag of United Kingdom of Great Britain and Northern Ireland image

ASKER

teomcam - thanks, just tried that but still same error message.
There wasn't many files that i deleted in that directory, just 2 folders with few files in each.
Avatar of teomcam
teomcam

I assume your date and time is correct because the error code indicates there is a connection problem between your OS and MS Update.
Make sure your firewall have exception for the followings
    http://*.update.microsoft.com
    https://*.update.microsoft.com
    http://download.windowsupdate.com

A while ago I also had same issue which I thought was my system was having issue. I had installed many fixes but did not work. Problem was persisting even new installations! You may try to install a test machine and attach to your network let's see if you can update it. I believe you won't be able to update.
Those days I had given up and noticed after a couple of days later it fixed by itself. Smae days multiple people also was having same issues on the technet forums. I think MS side servers had some connection issues.
Avatar of kevin1983
kevin1983
Flag of United Kingdom of Great Britain and Northern Ireland image

ASKER

Yes date and time is correct on this server and other servers / client computers.
I can try adding those exceptions to the firewall, although I have tried turning of the windows firewall so I would of thought this wouldn't make any difference?

Windows updates are working fine without any issue on other servers and client computers, its only this one server that has this issue.
Avatar of kevin1983
kevin1983
Flag of United Kingdom of Great Britain and Northern Ireland image

ASKER

Any other ideas on this please?
Avatar of Don
Don
Flag of United States of America image

Have you ran the system update readiness tool??

http://www.microsoft.com/en-us/download/details.aspx?id=1593
Avatar of kevin1983
kevin1983
Flag of United Kingdom of Great Britain and Northern Ireland image

ASKER

No havent run the system update readiness, will try this shortly and let you know results. the link provided is not for server 2008 R2.

But found correct download here: http://www.microsoft.com/en-gb/download/details.aspx?id=14668
Avatar of kevin1983
kevin1983
Flag of United Kingdom of Great Britain and Northern Ireland image

ASKER

I ran the system update readiness tool and still getting the same error code when trying to run windows update
Avatar of kevin1983
kevin1983
Flag of United Kingdom of Great Britain and Northern Ireland image

ASKER

...i haven't reboot server since running he system update readiness tool so I could try that this evening, although the update didn't mention a reboot was needed
Avatar of Don
Don
Flag of United States of America image

Avatar of kevin1983
kevin1983
Flag of United Kingdom of Great Britain and Northern Ireland image

ASKER

Yes, ive done most of the suggested steps in that link, and tried the microsoft fixit

Ill have another read of it
ASKER CERTIFIED SOLUTION
Avatar of kevin1983
kevin1983
Flag of United Kingdom of Great Britain and Northern Ireland image

Blurred text
THIS SOLUTION IS ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
Avatar of Albert Widjaja
Albert Widjaja
Flag of Australia image

I'm on the Windows Server 2012, and yes the updates taking way too long at 0%

after clicking on the stop download button, the error came up
Windows Update Error Code: 80072EE2

No proxy is used and no firewall is enabled.

Any solution would be greatly appreciated.
Avatar of Don
Don
Flag of United States of America image

@ITSystemEngineer

You need to open up your own question
Avatar of asrvwiz
asrvwiz
Flag of United States of America image

I had the same error.  I checked the proxy settings and they were not set correctly.  Once I corrected the proxy issue , windows updates ran fine.
Thanks guys
The Windows Update troubleshooter fixed my problem.

http://go.microsoft.com/?linkid=9830262
Avatar of Don
Don
Flag of United States of America image

@Luc FULLENWARTH

That has already been covered by the very first expert comment in this thread
Avatar of Seth Simmons
Seth Simmons
Flag of United States of America image

This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
Windows Server 2008
Windows Server 2008

Windows Server 2008 and Windows Server 2008 R2, based on the Microsoft Vista codebase, is the last 32-bit server operating system released by Microsoft. It has a number of versions, including including Foundation, Standard, Enterprise, Datacenter, Web, HPC Server, Itanium and Storage; new features included server core installation and Hyper-V.

86K
Questions
--
Followers
--
Top Experts
Get a personalized solution from industry experts
Ask the experts
Read over 600 more reviews

TRUSTED BY

IBM logoIntel logoMicrosoft logoUbisoft logoSAP logo
Qualcomm logoCitrix Systems logoWorkday logoErnst & Young logo
High performer badgeUsers love us badge
LinkedIn logoFacebook logoX logoInstagram logoTikTok logoYouTube logo