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Resetting the printer queue in Windows 7.

I am attempting to completely reset a print queue on a Windows 7 machine to defaults (remove ALL drivers and any spooler settings). There used to be a tool on Microsoft's site (the fix it for me tool) that would do this for you, but all of the links that point to it now go to a Windows 8 looking page that doesn't help at all and has no mention of the program listed on it. I've tried deleting the drivers manually through MMC, but I always receive "driver is in use" even though I've removed the printers, cleared the printers directory, set the driver isolation to none, and many other things.

Can someone point me to the right direction of a tool that would do this for me?

Thank you
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AdrienneSperber
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This method restarts the printer queue if there is something stuck in it. I need to completely reset everything including drivers as I mentioned in my post.
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ukwebdzine

Hi

Go to printers and uninstall all of your printers.

Then re-install them, this should clear out any drivers and print queue settings
It doesn't. The drivers remain on the system.
if the drivers still remain then run driver cleaner pro (freeware)

http://www.afterdawn.com/software/security/system_cleanup/driver_cleaner_pro.cfm

after that run ccleaner to clean out registry.

http://www.filehippo.com/download_ccleaner
Incidentally, how do you know that the drives are still there?
By going into MMC and adding the Print Management snap-in. I'll try driver cleaner.
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