troubleshooting Question

Resetting the printer queue in Windows 7.

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OAC TechnologyFlag for United States of America asked on
Printers and ScannersMicrosoft Legacy OSWindows 7
9 Comments1 Solution418 ViewsLast Modified:
I am attempting to completely reset a print queue on a Windows 7 machine to defaults (remove ALL drivers and any spooler settings). There used to be a tool on Microsoft's site (the fix it for me tool) that would do this for you, but all of the links that point to it now go to a Windows 8 looking page that doesn't help at all and has no mention of the program listed on it. I've tried deleting the drivers manually through MMC, but I always receive "driver is in use" even though I've removed the printers, cleared the printers directory, set the driver isolation to none, and many other things.

Can someone point me to the right direction of a tool that would do this for me?

Thank you
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