Resetting the printer queue in Windows 7.

I am attempting to completely reset a print queue on a Windows 7 machine to defaults (remove ALL drivers and any spooler settings). There used to be a tool on Microsoft's site (the fix it for me tool) that would do this for you, but all of the links that point to it now go to a Windows 8 looking page that doesn't help at all and has no mention of the program listed on it. I've tried deleting the drivers manually through MMC, but I always receive "driver is in use" even though I've removed the printers, cleared the printers directory, set the driver isolation to none, and many other things.

Can someone point me to the right direction of a tool that would do this for me?

Thank you

Windows 7Printers and ScannersMicrosoft Legacy OS

Last Comment

OAC Technology

8/22/2022 - Mon

AdrienneSperber

1/8/2013

http://www.sevenforums.com/tutorials/89483-print-spooler-queue-clear-reset.html

OAC Technology

1/8/2013

ASKER

This method restarts the printer queue if there is something stuck in it. I need to completely reset everything including drivers as I mentioned in my post.

ukwebdzine

1/8/2013

Hi

Go to printers and uninstall all of your printers.

Then re-install them, this should clear out any drivers and print queue settings

This is the best money I have ever spent. I cannot not tell you how many times these folks have saved my bacon. I learn so much from the contributors.

rwheeler23

OAC Technology

1/8/2013

ASKER

It doesn't. The drivers remain on the system.

ukwebdzine

1/8/2013

if the drivers still remain then run driver cleaner pro (freeware)

http://www.afterdawn.com/software/security/system_cleanup/driver_cleaner_pro.cfm

after that run ccleaner to clean out registry.

http://www.filehippo.com/download_ccleaner