Solved

Deleting Email on iPhone that has an Exchange 2007 Account

Posted on 2013-01-08
3
476 Views
Last Modified: 2013-01-11
In a Windows 2008 domain running a 2008 R2 server with Exchange 2007, we have 50 users.

2 users migrated from Blackberry to iPhone 5 phones.
15 users migrated from Blackberry to iPhone 4 phones.

We installed an SSL multi name certificate from Godaddy on the Exchange server so users could send and receive domain email on their phones over the internet. That is working fine.

All phones were purchansed last month at one time from AT&T.

We have two situations:

1. Some report when deleting email, it deletes from Outlook on their desktop.
2. Some report when deleting email from their phones, it does not delete from Outlook on their desktop.

I'm new to the iPhone teritory.  How do I control email deletion functionality and can it be set differently based on each users preference?
0
Comment
Question by:Tony Giangreco
  • 2
3 Comments
 
LVL 13

Expert Comment

by:imkottees
ID: 38755008
Hi,

here you have all the answers
http://forums.macrumors.com/showthread.php?t=1276108
0
 
LVL 13

Accepted Solution

by:
imkottees earned 250 total points
ID: 38755021
if you are configured as an ActiveSync account there is no way of preventing mails deleting from outlook when deleting on iphone.

it is possible with PoP3 account
0
 
LVL 23

Assisted Solution

by:Stelian Stan
Stelian Stan earned 250 total points
ID: 38755253
It's not possible to prevent deleting some email from your phone and not synchronized to your mailbox or vice versa. Have a look on how active sync 12 and 12.1 works: http://en.wikipedia.org/wiki/Exchange_ActiveSync

The only thing you can do is to setup how many days back the phone will sync with the mailbox.
0

Featured Post

VMware Disaster Recovery and Data Protection

In this expert guide, you’ll learn about the components of a Modern Data Center. You will use cases for the value-added capabilities of Veeam®, including combining backup and replication for VMware disaster recovery and using replication for data center migration.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
This tutorial will walk an individual through the steps necessary to join and promote the first Windows Server 2012 domain controller into an Active Directory environment running on Windows Server 2008. Determine the location of the FSMO roles by lo…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question