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Sonicwall NetExtender issue on Mac

Posted on 2013-01-08
Medium Priority
Last Modified: 2013-02-03

I have set up a SSL VPN on our Sonicwall and am using the Tunnel All option as our local network is in the range and this can sometimes throw off the VPN if the user has the same network at home.

When I use NetExtender on a PC it works fine and in Routes on the Netextender screen it shows 'NetExtender is connected in TunnelAll Mode'.

When I use it on a Mac it doesn't work and the Routes tab shows '1. and 2. Default'

Any idea how I can fix this or what is causing it?
Question by:southwestsixteen
  • 2
LVL 11

Expert Comment

ID: 38769806
i think the DNS is not getting reset properly...that's why the problem occurred.

Accepted Solution

southwestsixteen earned 0 total points
ID: 38777806

Thanks for your comment. I spent 2 hours with Sonicwall on Saturday and they analysed the firewall setup and all the other bits before conceding defeat and saying that there is something within the Mac operating system that doesn't let packets forward to the VPN via NEtextender when the local and remote ranges are the same. They said the only solution would be to change the IP range of the home network.

Author Closing Comment

ID: 38848288
Solution found with Sonicwall support (in truth there was no solution - program glitch).

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