troubleshooting Question

Whitescreen Virus

Avatar of mickymcie
mickymcie asked on
Anti-Virus AppsVulnerabilitiesWindows Vista
11 Comments1 Solution571 ViewsLast Modified:
Hi All
My Laptop seems to be attacked by the Whitescreen Virus.  I checked it out on the Web but none of them seem to have worked. It seems to be severley infected as i cannot access BIOS as it keeps asking me for a Password and there was never a password on it.
It takes  a long time to boot up and when it does and when i log in the white screen appears straight away.
It does the same thing in Safe Mode and Safe Mode with Networking. I also done a system restore from command prompt but that made no difference either - still the same problem.
I also tried to reinstall the Operating System but it wont boot from DVD Drive.
When i go to Boot Options the dvd option is not there either.
Desperate to find way round this

M
ASKER CERTIFIED SOLUTION
mickymcie

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