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OWA 2007 error "Can't perform the action"

Posted on 2013-01-08
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Last Modified: 2013-01-08
In OWA I get an error saying Can't perform the action.  It is only happening on one computer and if I close the reading pane then it will work.  I have seen this once before but she just stopped using the reading pane.  It does not matter who logs in it will not work.

Does anyone have any ideas why this would happen?

Thanks for your help.
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Question by:FAC_IT
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7 Comments
 
LVL 13

Expert Comment

by:imkottees
ID: 38755183
Hi,
Check SELF permission of the account
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Author Comment

by:FAC_IT
ID: 38755224
This is happening to whoever is login on the computer.  If they login on a different computer it is fine.  This is not a single user it is a single computer.
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LVL 13

Expert Comment

by:imkottees
ID: 38755250
so must be local issue right..  

Did you try with different web browser? Try disabling add-ins if they are available .
Did you try after renaming the windows profile?

Finally format it ;-)
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Author Comment

by:FAC_IT
ID: 38755271
We don’t support any other browser.  I did disable add-ins and I did delete window user profile and had them login again to make new one.
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Accepted Solution

by:
imkottees earned 500 total points
ID: 38755289
something would have changed in the registry level.
Did you try restoring system?
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Author Comment

by:FAC_IT
ID: 38755331
That is what I was going to do if I could not find a fix for this.
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LVL 13

Expert Comment

by:imkottees
ID: 38755343
good luck :)
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