sharingsunshine
asked on
Can't Format Using SuperDrive
I have a MacBook Pro on Mountain Lion and when I insert a DVD or CD I can't get it to show in the Disk Utility window. All it shows is SuperDrive.
I have tried this on a brand new CD and it still does the same thing.
Thanks,
Randal
I have tried this on a brand new CD and it still does the same thing.
Thanks,
Randal
Make sure you are using rewritable media supported by Apple. See: http://support.apple.com/kb/TA25575
ASKER
yes, the CD and DVD's do play. We are using the same media we have used for a few years on this system and our other Apple. Yes, they are rewriteable DVD's. Don't need to format the CD's.
I haven't tried the superdrive until after I had the ML update. Could that be affecting it?
I haven't tried the superdrive until after I had the ML update. Could that be affecting it?
Try resetting the PRAM by cold booting while holding down the command-option-p-r key combination until you hear the startup chime a third time.
ASKER
I did the PRAM reset but there is no change.
I am about out of ideas. Maybe the write laser in the Superdrive has died.
ASKER
I can burn photos to the disk thru iPhoto so don't think the write laser is broken.
I want to find out an answer since I can't get a definitive guide on the net. When a disk is in the superdrive and disk utility is open should their be a device and volume icon on a -RW media? My system only shows the device icon labeled superdrive.
If it should have both then my superdrive has a problem. If only the device icon then it seems it is doing what it should do. When I insert a thumbdrive I get both device and volume icons so that is why I thought it wasn't working correctly.
I want to find out an answer since I can't get a definitive guide on the net. When a disk is in the superdrive and disk utility is open should their be a device and volume icon on a -RW media? My system only shows the device icon labeled superdrive.
If it should have both then my superdrive has a problem. If only the device icon then it seems it is doing what it should do. When I insert a thumbdrive I get both device and volume icons so that is why I thought it wasn't working correctly.
ASKER CERTIFIED SOLUTION
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Will video or audio CD's and DVD's play?